Weee!
IT Specialist
Milpitas, California, United States · Mid · Full-time
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About the role
- Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food.
- By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely.
- Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities.
Responsibilities
- Provide daily Tier 1 IT support for warehouse operations, including network, laptop/desktop, warehouse badge/alarm system, barcode and Wi-Fi printer, scanner, touch screen, PDA, UPS, and other IT-related equipment.
- Manage IT equipment inventory, IT assets, and in-house Warehouse Management System (WMS) user access privileges.
- Maintain, repair/replace, and ensure all IT equipment is in good working condition, including preventative maintenance.
- Perform Daily, Weekly, Monthly IT and Warehouse Inspections.
- Support and maintain IT infrastructure, including WAN/LAN networks, Access Points, MDF/IDF, video conferences, SAN, NAS, surveillance systems, security cameras, and warehouse system-related IT servers, storage, and applications.
- Support employee onboarding and offboarding.
- Create basic floor plans and elevation diagrams for building, MDF/IDF, and IT Infrastructure.
- Create simple project plans for IT Infrastructure and buildouts.
Requirements
- 4+ years of relevant work experience in IT support.
- Proficient computer networking skills, such as managing the IT server room network switch/firewall.
- Experienced in computer troubleshooting skills (Windows, Mac OS)
- Possess good analytical, troubleshooting, and problem-solving skills.
- Experienced in security camera systems & badge systems.
- Nimble and patient with good communication skills.
- Works independently without supervision
- Warehouse-related IT support experience is preferred.
- CCNA or equivalent
Skills
- This role is onsite 5 days a week in Milpitas, CA
Compensation
- The US base salary range for this full-time position is $72,000 - $85,000
- Our salary ranges are determined by role, level, and location
- The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations.
- Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations.
- Your recruiter can share more about the specific salary range during the hiring process.
- Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.
Benefits
- Comprehensive health insurance package, including medical, dental, and vision.
- Equity and Bonus
- Vacation, sick and holiday time off
- Monthly mobile stipend
- This role may be eligible to discretionary bonus, incentives and benefits
Company info
- You can read more about us on Business Insider, Reuters and TechCrunch.
Equal opportunity
- If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com.
This listing is sourced directly from Weee!'s careers page and normalized into a canonical job model.