Plaid
TechOps Engineer
New York City Office
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About the role
- In this role, you'll take part in our on-call rotation for a few hours each week, but this isn't just a break/fix IT position.
Responsibilities
- Own and improve Okta configuration, including lifecycle policies, access reviews, MFA enforcement, and Workflows automation
- Manage endpoint configuration via Iru or Kandji, with a preference for policy-as-code and version-controlled configurations
- Build and maintain automation that reduces repetitive support burden
- Evaluate, deploy, and support AI tooling that improves team and company productivity
- Manage SaaS procurement and renewals for the systems the team owns
- Actively own and support company-wide SaaS platforms such as Google Workspace, Linear, Slack, and Okta
- Partner with Engineering, Security, and GTM teams on planned work that crosses into the team's systems or areas of expertise
Requirements
- 3+ years of experience supporting a large fleet of macOS devices
- Experience with mobile device management for Apple devices such as Iru, Intune, or Workspace One
- Experience with configuration as code, such as Terraform
- Experience with Bash or Python scripting
- Experience using and managing major central business and development systems
- Experience with Google Workspace
- Experience with Slack
- Experience with Linear, Jira, or other ticketing platforms
- Experience leveraging Claude Code, Codex, or similar tools to improve the quality and efficiency of the solutions you build
Nice to have
- Experience working in a high-growth environment with broad ownership across internal systems
- We recognize that strong qualifications can come from both prior work experiences and lived experiences.
- We encourage you to apply to a role even if your experience doesn't fully match the job description.
- Plaid is proud to be an equal opportunity employer and values diversity at our company.
- We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws.
- Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.
Skills
- Plaid powers the tools millions of people rely on to live a healthier financial life.
- Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe.
- Team Overview
- We treat corporate infrastructure like an engineering problem:
Compensation
- Additional compensation in the form(s) of equity and/or commission are dependent on the position offered.
Company info
- Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
- We are always looking for team members that will bring something unique to Plaid!
This listing is sourced directly from Plaid's careers page and normalized into a canonical job model.