Plaid

Plaid

TechOps Engineer

New York City Office

Sponsorship not specifiedDetected 5 days ago
PythonBashTerraformJiraProcurement

About the role

  • In this role, you'll take part in our on-call rotation for a few hours each week, but this isn't just a break/fix IT position.

Responsibilities

  • Own and improve Okta configuration, including lifecycle policies, access reviews, MFA enforcement, and Workflows automation
  • Manage endpoint configuration via Iru or Kandji, with a preference for policy-as-code and version-controlled configurations
  • Build and maintain automation that reduces repetitive support burden
  • Evaluate, deploy, and support AI tooling that improves team and company productivity
  • Manage SaaS procurement and renewals for the systems the team owns
  • Actively own and support company-wide SaaS platforms such as Google Workspace, Linear, Slack, and Okta
  • Partner with Engineering, Security, and GTM teams on planned work that crosses into the team's systems or areas of expertise

Requirements

  • 3+ years of experience supporting a large fleet of macOS devices
  • Experience with mobile device management for Apple devices such as Iru, Intune, or Workspace One
  • Experience with configuration as code, such as Terraform
  • Experience with Bash or Python scripting
  • Experience using and managing major central business and development systems
  • Experience with Google Workspace
  • Experience with Slack
  • Experience with Linear, Jira, or other ticketing platforms
  • Experience leveraging Claude Code, Codex, or similar tools to improve the quality and efficiency of the solutions you build

Nice to have

  • Experience working in a high-growth environment with broad ownership across internal systems
  • We recognize that strong qualifications can come from both prior work experiences and lived experiences.
  • We encourage you to apply to a role even if your experience doesn't fully match the job description.
  • Plaid is proud to be an equal opportunity employer and values diversity at our company.
  • We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws.
  • Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.

Skills

  • Plaid powers the tools millions of people rely on to live a healthier financial life.
  • Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe.
  • Team Overview

Compensation

  • Additional compensation in the form(s) of equity and/or commission are dependent on the position offered.

This listing is sourced directly from Plaid's careers page and normalized into a canonical job model.