ctl

Route Driver

Colfax, Wisconsin

Sponsorship not specifiedDetected 14 days ago

SparkCustomer SupportTime Management

About the role

Reflects company's customer service philosophy in every customer contact.
Additional stops may be added per customer(s) request.
Prepares laboratory coolers with appropriate supplies and ice to keep samples in proper condition.

Inspects vehicle equipment and supplies such as tires, lights, brakes, gas, oil and water. Schedules necessary maintenance on vehicle. May perform routine maintenance on vehicle. Cleans vehicle on a regular basis.
Directly reports to Lead Driver.
Works closely with laboratory technicians to deliver samples and answer customer questions.
Routes are set up prior by the Lead Driver. Additional stops may be added per customer(s) request.
Corresponds with the Lead Driver or Supervisors when customer(s) have questions or complaints.
Supports and complies with the methods and standards based on ISO 17025 quality management system.

Strong interpersonal skills required.
Must have ability to work collaboratively and effectively with internal and external staff.
High school diploma or equivalent required.
Must have and maintain a valid driver's license.
Three to five years driving experience preferred.
Measures of Performance:
Knowledge, Skills and Abilities Required:
Individual must deal effectively with time pressures and stress.

Quality, accuracy, thoroughness, reliability and timeliness of work performed; courtesy and cooperation extended to customers and co-workers; customer satisfaction with service received; appropriate appearance and grooming for work.
Picks up and delivers samples from customers to laboratory for testing and analysis in a timely manner. Records all route transactions on appropriate forms.
Collects prepared samples from customers recording temperature of customer's container on appropriate log.

This listing is sourced directly from ctl's careers page and normalized into a canonical job model.