Empower Pharmacy
Supervisor, Quality Operations
Houston, TX
Sponsorship not specifiedDetected 7 days ago
Data AnalysisStakeholder ManagementProcess ImprovementPerformance ManagementHRISGMPFDA RegulatoryLeadershipCommunicationCollaborationProblem SolvingMentoringAdaptability
About the role
- Leveraging AI as a force multiplier, you enhance review speed, decision quality, trend detection, knowledge access, and operational scalability while maintaining human accountability for regulated outcomes.
Responsibilities
- Batch Oversight: Lead daily review and disposition activities across manufacturing operations, ensuring batch documentation accuracy, data integrity, and compliance with established quality standards.
- Use AI-driven pattern recognition and trend analysis to identify recurring issues, strengthen preventive strategies, improve execution quality, and support continuous improvement initiatives that enhance operational performance and compliance outcomes.
- Leverage AI-enhanced knowledge management tools to evaluate historical outcomes, identify potential impacts, and support informed decision-making while maintaining control, consistency, and effectiveness across quality systems and manufacturing processes.
- Compliance Monitoring: Maintain oversight of cGMP adherence, procedural compliance, and quality system effectiveness across assigned operations.
- Cross Functional: Partner closely with Manufacturing, Validation, Engineering, Laboratory, and Regulatory teams to resolve issues, improve processes, and drive business objectives.
- Team Development: Lead, coach, and develop quality professionals through performance management, training, and cross-functional collaboration.
- Create opportunities for growth, knowledge sharing, and capability development while leveraging technology and AI to increase effectiveness, scalability, and organizational impact.
Requirements
- While performing the responsibilities of the job, the employee is required to talk and hear.
- The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input,
- Minimum of 3 years of experience in pharmaceutical quality, including 2 years in a supervisory role.
- Bachelor of Science degree in a technical or scientific discipline.
- Possesses knowledge of pharmaceutical manufacturing, United States Pharmacopeia, cGMP, Food and Drug Administration regulations (21 Code of Federal Regulations Parts 210, 211), and International Council for Harmonisation regulations, with proficiency in computer software, particularly SharePoint.
Nice to have
- American Society for Quality (ASQ) Certified Quality Auditor (CQA), Certified Manager of Quality/Organizational Excellence (CMQ/OE), or an equivalent certification preferred.
Skills
- Review and approve quality-related changes, ensuring appropriate risk assessment, stakeholder alignment, and regulatory compliance.
- Continuous Improvement
Benefits
- We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications.
- Talent Excellence: Build a high-performing team aligned to Empower's P80-P90 talent expectations by reinforcing strategic thinking, execution discipline, and learning agility.
Company info
- Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide.
- As the nation's most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we're redefining what's possible in personalized medicine and pharmaceutical manufacturing.
- We're proud to be recognized as one of Houston's fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc.
- 5000 List for 2025.
- Empowering people defines who we are.
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This listing is sourced directly from Empower Pharmacy's careers page and normalized into a canonical job model.