Fifththird

Retail Personal Banker I - Munster, IN

Munster, IN

Sponsorship not specifiedDetected 7 hours ago

RecruitingCustomer Support

About the role

Make banking a Fifth Third better® We connect great people to great opportunities.
Discover a career in banking at Fifth Third Bank.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.

Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in a assigned book of business through proactive outreach efforts in person, over the phone, or other channels as appropriate
Maintain working knowledge of products, services, and processes offered
Work collaboratively with internal partners to ensure customer's needs are met and all problems are resolved
Provide customer support needed reinforcing the value of current and new technology
Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships.

High School Diploma/GED and 6 months customer service experience, or college degree or equivalent military experience.
Ability to professionally represent Fifth Third Bank in verbal and written communication.
Exhibits business acumen.
Demonstrated ability in making sound decisions.
This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Normal office environment.
Extending viewing of computer screens.

In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other.
Use of a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advice
Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs

This listing is sourced directly from Fifththird's careers page and normalized into a canonical job model.