Isaac Health

Care Navigator Assistant

United States

Sponsorship not specifiedDetected 30 days ago

ExcelEHR/EMRResearchLeadershipCommunicationOrganizational Skills

About the role

We believe that everyone everywhere deserves to get the care they need, and are striving to make care convenient and accessible while tackling the stigmas that surround brain health conditions.
Since launching in 2022, Isaac Health has scaled to provide brain health and dementia care services to more patients and families across the US.
With a heavy focus on clinical quality and safety in all that we do, we've accomplished excellent outcomes for our clients: 92% of clients report an improvement against their cognitive goals in only 3 weeks after working with Isaac Health.

Metric Tracking: Help monitor team progress toward check-in goals (e.g., tracking progress toward our 1,200-check milestones) and monitor tracker spreadsheets with partner organizations.
Specialized Tracking: Request neuroimaging reviews immediately upon receipt of patient images, and notify providers/CNs when home safety assessments are completed Patient Outreach & Support Reminders & Confirmations: Send out appointment confirmations and reminders to maximize patient show rates.
Just-in-Time Support: Provide agile, in-the-moment administrative support for Care Navigators to keep daily workflows running smoothly.
Communication: Exceptional written and verbal communication skills; professional and empathetic when sending patient reminders and coordinating with partner organizations.
Provide agile, in-the-moment administrative support for Care Navigators to keep daily workflows running smoothly.
Readily available clinician leadership for case consultations to ensure you always receive the support you need Access to innovative technology to support you in delivering the highest quality of care to your clients

Our team will carefully review your resume and reach out via email if you are selected to move forward.

Isaac Health takes diversity, equity, inclusivity, and belonging in opportunity seriously.
We seek to build a creative, productive, forward-thinking, inclusive team that reflects the diverse communities we aim to benefit because we know that will allow us to do our best work.
Our Company At Isaac Health, we're on a mission to improve brain health at the population level by providing greater access to specialty brain health and dementia care services for all.
We're looking for mission-driven leaders who share these values, and we need your help as we transform access to high-quality brain health care in the United States and beyond.
Records, Faxes, & Clinical Administration Inbox & Records Management: Manage the digital fax inbox, process incoming medical records requests, and perform routine "chart housekeeping" within the EHR.
Insurance Coordination: Handle eligibility and benefits verification for patients on the panel.
Qualifications & Skills Experience: 1-3 years of administrative or virtual assistant experience, ideally within a care management, neurology, brain health or busy medical clinic setting.
Technical Savvy: Proficient with electronic health records (EHR), digital fax platforms, and tracking spreadsheets (Excel/Google Sheets).

A highly responsive and supportive team of clinical and operational management Decreased administrative time for clinicians through ongoing technology improvements and automation Fully integrated, data-enabled EMR with embedded clinical decision support and task management system Opportunity to participate in strategic development initiatives to improve our clinical quality, safety, and processes across the organization

This listing is sourced directly from Isaac Health's careers page and normalized into a canonical job model.