Ripple Fiber

Ripple Fiber

Account Director, Community Solutions (Bulk Acquisitions)

Plymouth, Michigan, United States · Director · Full-time

Sponsorship not specifiedDetected 45 days ago
CRMBusiness DevelopmentNegotiationExcelLeadershipCommunicationCollaborationPublic SpeakingMicrosoft Office

About the role

  • This is a strategic, field-heavy role requiring strong business development skills, contract negotiation expertise, and technical fluency.

Responsibilities

  • Develop territory plans to source and progress MDU bulk opportunities (new build and brownfield), owning the funnel from first touch to signed ROE.
  • Build and maintain influential relationships with key decision-makers and consultants across the MDU ecosystem, including property owners, HOA boards, developers, VP of Construction, building operations leaders, asset managers, multifamily brokers, property managers, and specialized consultants (legal, finance, IT managed services).
  • Engage these stakeholders to influence complex, multi-party decisions and drive bulk agreements through long sales cycles.
  • Build visibility through memberships in key real estate and property management organizations, and leverage relationships with consultants (legal, finance, IT managed services) to uncover opportunities.
  • Drive outreach campaigns targeting decision-makers and influencers across the MDU ecosystem to consistently feed the top of the funnel.
  • Partner with Construction, Engineering, and Sales Ops to produce compelling proposals that include detailed scope, pricing, SLAs, launch plans, and network designs optimized for futureproofing and IoT readiness.
  • Ensure proposals clearly communicate technical advantages and long-term scalability to meet evolving smart-building and connected community needs.
  • Lead negotiations for bulk service agreements and ROE
  • manage the legal redline process with internal counsel and stakeholders.
  • Secure long-term agreements that optimize product penetration (managed Wi-Fi, HSI, video/streaming) and protect exclusivity where appropriate.

Requirements

  • 3-5+ years of field sales or account acquisition experience with complex, multi-stakeholder deals (telecom, multifamily, community sales, or related).
  • comfort with long sales cycles.
  • Proven negotiation and contract proficiency (proposals, ROE terms, pricing constructs)
  • Working knowledge of fiber networks, managed Wi-Fi
  • Proficiency with MS Office (Excel, Word, PowerPoint) and CRM tools.
  • Bachelor's degree or equivalent experience.
  • Experience selling bulk MDU agreements
  • familiarity with HOA governance and legal review cycles (redlines, exhibits, SLAs).
  • Required
  • Documented success exceeding quotas and closing contracts with property owners/PMs
  • detail orientation for forecasting.
  • able to translate technical concepts into business outcomes for non-technical audiences.
  • Strong communication (in-person presentations, phone/email/Teams) and executive presence with boards and C-suite stakeholders.
  • Preferred

Benefits

  • coverage ratio, stage conversion, forecast accuracy
  • We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive.
  • We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.
  • Connect technical benefits to financial outcomes to influence key stakeholders.

Company info

  • Join America's most innovative, industry-leading fiber internet company, and help shape the future.
  • We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets.
  • We are people-centric, placing strong emphasis on employee experience, career growth, and professional development.
  • If you're passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you.

Equal opportunity

  • Equal Opportunity Employer.

Visa & Work Authorization

  • ability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law
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This listing is sourced directly from Ripple Fiber's careers page and normalized into a canonical job model.