Teifi Digital
Ecommerce Business Analyst
Vancouver, Canada · Full-time
Sponsorship not specifiedDetected 14 days ago
UX ResearchAgileJiraCRMERPShopifyCommunicationCollaborationWriting
About the role
- About Teifi Teifi Digital, a Shopify Plus Platinum partner, excels in resolving complex e-commerce challenges. We focus on integrating large catalogs, sophisticated data frameworks, and legacy systems into seamless unified commerce and B2B solutions, delivering unparalleled customer experiences. Our skill in deploying Shopify Plus caters to top-tier
- merchants in manufacturing, parts, distribution, retail, and B2B, ensuring minimal technical debt and maximized e-commerce revenue. An AI-Forward Workplace AI is embedded in how we work. Our team regularly uses AI tools to enhance productivity, streamline processes, and deliver better outcomes. Candidates joining us should be comfortable leveraging AI as
Responsibilities
- Translate merchant business requirements into Shopify-native and custom solutions eCommerce Requirements & Discovery Facilitate and participate in discovery meetings with merchants to elicit, validate, and document business and technical requirements.
- Document features, functional and non-functional requirements, and user stories with clear, testable acceptance criteria.
- Support prioritization and backlog grooming, and help define what "done" looks like for each release.
- Quality Assurance & Testing Write test suites and validate completed features and implementations against documented business and functional requirements to ensure alignment with project goals.
- Lead functional, exploratory, and usability testing across storefronts, integrations, and customer journeys.
- Coordinate and support UAT with merchants; document and track issues in tools such as Linear or Jira.
- Systems & Commerce Integrations Collaborate with developers and partners to integrate Shopify with ERP, CRM, PIM, OMS, payment gateways, tax, shipping, and other third-party platforms.
- Backlog & Documentation Management Maintain and prioritize eCommerce backlogs.
- Self-starter mindset with the ability to work independently and manage multiple priorities.
Requirements
- Experience writing and conducting detailed test suites, QA and UAT Experience with issue tracking platforms like Linear or Jira and managing backlogs, and supporting sprint/release planning.
Nice to have
- We focus on integrating large catalogs, sophisticated data frameworks, and legacy systems into seamless unified commerce and B2B solutions, delivering unparalleled customer experiences.
- Our skill in deploying Shopify Plus caters to top-tier merchants in manufacturing, parts, distribution, retail, and B2B, ensuring minimal technical debt and maximized e-commerce revenue.
- An AI-Forward Workplace AI is embedded in how we work.
- Familiarity with AI tools is a plus
- a willingness to learn and adapt is a must.
- You will act as a bridge between merchant strategy and technical execution, managing feature requests, investigating issues, and facilitating enhancements alongside cross-functional teams.
Benefits
- We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Company info
- Support data mapping and validation for products, pricing, inventory, orders, and customers.
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