Ryder System

Ryder System

Customer Service Coordinator - Heavy Duty

USA - Stoneham MA 02180 · Full-time

Sponsorship not specifiedDetected 2 days ago
ExcelLogisticsInventory ManagementHRISCustomer SupportCommunicationCollaborationTime ManagementOrganizational Skills

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odds of building a lasting career here

30Risky
Cap-exempt (no lottery)0
Sponsors this role55
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card follow-through: 88%

Of 8 labor certifications old enough to have been used, 1 expired without the employer filing the next step. Median time from filing to decision: 498 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

11 transfer filings in the last year, covering 11 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

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About the role

  • At Ryder, our most important competitive advantage is our people.
  • Work Schedule: Monday - Friday 2:30 pm to 11:00 pm
  • Contribute to cost containment through effective inventory planning and warranty.

Responsibilities

  • The Future We Build Together.
  • The Customer Service Coordinator will support the shop management process through timely customer communications and scheduling, inventory ordering and stocking, repair follow-up and maintenance file management.

Skills

  • Detail oriented with excellent follow-up practices, Required..
  • Capable of multi-tasking, highly organized, with excellent time management skills, Required
  • Flexibility to operate and self-driven to excel in a fast-paced environment, Required
  • Ability to work independently and as a member of a team, Required
  • H.S. Diploma/GED, Required.
  • 1 year or more in customer service or comparable experience with issues resolution, Required.
  • Strong computer skills including spreadsheets and word processing software Advanced, Required.

Compensation

  • The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.
  • The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Company info

  • Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
  • Our Culture & Commitment:
  • As a Customer Service Coordinator, you'll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career.

Equal opportunity

  • Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
  • Equal Opportunity Employer and Drug Free workplace.
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This listing is sourced directly from Ryder System's careers page and normalized into a canonical job model.