Fal
Infrastructure Vendor Manager
San Francisco
Sponsorship not specifiedDetected 12 days ago
Vendor ManagementProcurementOrganizational Skills
About the role
- fal is the generative media ecosystem powering the next generation of AI products.
Responsibilities
- Own vendor performance across GPU hyperscalers and neocloud providers by defining and tracking SLAs, managing escalations, remedies, and service credits, and holding partners accountable to their commitments.
- Build strategic relationships with key infrastructure partners through regular business reviews and executive engagement with Tier 1 vendors.
- Own vendor governance including contract compliance, invoice reconciliation, renewals, and performance reporting.
- Run regular business reviews with vendor partners to discuss performance, open credit claims, capacity planning, and outstanding issues.
Requirements
- 5+ years in vendor management, cloud partnerships, strategic sourcing, or infrastructure procurement within the AI, GPU, cloud, or hyperscale infrastructure industry.
- Must have worked directly with neocloud, hyperscaler, or GPU infrastructure providers, owning commercial relationships and vendor performance.
- Highly organized with exceptional attention to detail, able to manage contract records, reconcile invoices, calculate credits, and maintain accurate vendor documentation.
- Comfortable owning vendor escalations, running QBRs and scorecards, and communicating effectively with both executive vendor contacts and internal stakeholders.
- You've managed multi-vendor allocation by priority during shortages.
- You've stood up a vendor-management function from scratch at a neocloud or hyperscaler.
This listing is sourced directly from Fal's careers page and normalized into a canonical job model.