Capricorn
Member Services Officer
Perth, WA · Internship
Sponsorship not specifiedDetected 9 days ago
CRMOutbound SalesAccountingCommunicationMicrosoft Office
About the role
- Are you ready to take the leap into a fast-paced, fun, and supportive team environment?
Responsibilities
- As a Member Service Officer you'll be the friendly face (and voice!) behind our member and supplier support.
- For further information, support with your application and detail on Capricorn, please visit our website at capricorn.coop/careers
Nice to have
- Since 1974, we've provided our Members with financial and business solutions to make running a business easier.
- Our flagship Trade Account offers instant credit with over 1600 Preferred Suppliers, simplified monthly expenses, and a generous rewards program.
- We have a strong foundation in the automotive and machinery aftermarkets.
- Our vibrant community includes over 34,000 Members across Australia and New Zealand, from national franchises to your local family workshop.
- Last year, Capricorn facilitated nearly $4bn in sales with our Preferred Suppliers.
- The role Are you ready to take the leap into a fast-paced, fun, and supportive team environment?
- Whether you've worked in retail, hospitality, or any customer-facing role, this is your chance to step into the corporate world and grow your career with us!
- General IT and computing skills
Skills
- Handle a mix of inbound and outbound communications via phone and email
- Respond to enquiries within service level agreements and escalate where needed
- Keep detailed records of interactions and updates
Benefits
- Paid parental leave - during life's most important times, we support parents' leave (for both parents) and their transition back to work.
- A cherry on top - we've got a heap of benefits that our team actually use, including a fantastic reward and recognition program, wellness program, additional leave purchase and so much more!
- Amazing Benefits - Unlock amazing benefits at Capricorn.
- We offer all staff free gym membership near the office, discounted private health benefits and all-inclusive working from home kits to get you started!
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This listing is sourced directly from Capricorn's careers page and normalized into a canonical job model.