Breeze Airways™
Airport Agent
Fort Myers, Florida, United States · Part-time
Sponsorship not specifiedDetected 1 day ago
Customer SupportCommunicationTime ManagementWritingMicrosoft Office
> stay_score
odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
Lottery odds assume a STEM candidate.
Personalize to your clock →> community_outcomes
No reports yet — be the first to help the next applicant.
About the role
- Working at Breeze Airways is an exciting endeavor and a serious commitment to bring "The World's Nicest Airline" to life.
- Improving our guests travel experience using technology, ingenuity and kindness." Breeze is hiring- join us!
- Breeze Airways is a Seriously Nice airline merging technology with kindness.
Requirements
- Must be at least 18 years of age
- Basic proficiency with Microsoft Office 365
- Potential need to be available to respond on short notice as occasional mandatory overtime may be required to support irregular operations
- Ability to showcase exceptional customer service abilities to all clientele.
- Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
- Must be able to lift, carry, push, pull and move items of 50 pounds or more on a regular basis.
- Must be able to communicate by radio and other devices.
- Must be able to observe, judge distances, identify surroundings, hazards, aircrafts and equipment.
- Must be able to obtain and maintain a SIDA badge in accordance with TSA requirements
- Possess at least two of the below required documentation to acquire Security Identification Display Area (SIDA) badge at the Orlando International Airport.
Nice to have
- Previous airline experience
- Previous contact center experience
- Bi-lingual (English and Spanish)
- Navitaire PSS experience
- Gladly experience
- When working or traveling on Breeze flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
- Promote Breeze's #1 value of safety as a Safety Ambassador, supporting Breeze's Safety Management System (SMS) components, Safety Policy, and behavioral standards
- Lifting up to 100 pounds occasionally, 50 pounds frequently
Compensation
- This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Company info
- Provide Breeze Guests at the airport with a Seriously Nice experiencing during check-in and boarding
- Engage with Guests through digital channels to provide solutions and information
- Provide detailed feedback on opportunities to improve the overall Guest Experience
- Empower Guests by offering solutions and answering questions
- Mentor others as your skillset expands
- Work in multiple programs and on multiple screens simultaneously
- Resolve Guests concerns with kindness
- Recommend improved processes though the spirit of ingenuity and integrity
- Stay up to date on new product releases and participate in educational opportunities to deliver excellence in the role
- Ability to work independently and as part of a team
- Commit to regular attendance and punctuality
- Greet and assist Guests with a friendly welcome through arrival and check-in process, including support for Guests with special needs such as unaccompanied minors, VIP Guests and Guests needing wheelchair assistance
- Handle all aspects of ticketing and check-in by operating a computerized system. System usage includes boarding, baggage service, reservations and resolving related complaints and problems.
- Direct Guests through Customs, Immigration, and Quarantine.
- Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to Guests upon arrival.
- Push wheelchairs with Guests through all areas of the airport including terminal and gate areas.
- Uphold the Breeze Aviation Group Values of Safety, Kindness, Ingenuity, and Excellence
- Other duties as assigned
- Achieve performance measure and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity, and Excellence.
Apply directly at Breeze Airways™ →Create a free account for alerts like thisView Breeze Airways™ immigration profile
This listing is sourced directly from Breeze Airways™'s careers page and normalized into a canonical job model.