Fullsteam

Fullsteam

Support Technician

Remote - US

Sponsorship not specified$16k-$24kDetected 21 days ago
C#SQLCustomer SupportCommunicationProblem Solving

About the role

  • Fullsteam is an Equal Opportunity/Affirmative Action employer.

Responsibilities

  • Collaborate with the development team to report bugs and suggest usability improvements.
  • Document support cases, resolutions, and any scripting changes for future reference.

Requirements

  • Ability to work collaboratively and communicate effectively with clients and team members.

Skills

  • Strong troubleshooting and problem-solving skills for hardware, software, and networking issues.
  • Excellent communication and customer service abilities, with the capability to explain technical concepts clearly.
  • Basic knowledge of C# and SQL for scripting and report generation.
  • Familiarity with Windows operating systems and networking fundamentals.
  • It's fun to work in a company where people truly BELIEVE in what they're doing!
  • The position will also assist with light scripting for client reports.

Compensation

  • $16k-$24k

Equal opportunity

  • $15.50-$23.56/ hour
  • Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background.
  • All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.

This listing is sourced directly from Fullsteam's careers page and normalized into a canonical job model.