SPS-North America Opportunities - Not Externally Posted Board

SPS-North America Opportunities - Not Externally Posted Board

Field Support Specialist - On Call

Irvine, California, United States

Sponsorship not specifiedDetected 28 days ago
Outbound SalesRecruitingHRCustomer SupportCommunicationTime ManagementMicrosoft Office

About the role

  • This position requires flexibility as there will be multiple locations the FSS could be assigned to.
  • This position is recognized as a critical role for customer satisfaction, continuity of business, and meeting our service level agreements.
  • The goal for this role is to ensure customers are supported with continuous coverage in conformance of our service level agreements.

Responsibilities

  • Performs duties associated with the shipping and receiving of materials such as packaging and sealing shipments.
  • Performs daily key operations of convenience multi-function devices (ensuring functionality, replenish toner/paper).
  • Performs duties of scanning and imaging documents and light copy/print reproduction services.
  • Maintains the Office Services Center area in a neat and orderly fashion.
  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!

Requirements

  • High School Diploma (or equivalent) required.
  • Ability to work assigned work hours determined by manager.
  • Current knowledge or ability to learn computer-based systems required for functions of position.
  • Required to maintain an overall professional appearance and attitude.
  • Adhere to all policies and procedures required.
  • MS Office Suite experience with intermediate to expert competency.
  • Ability to handle multiple tasks simultaneously.

Nice to have

  • 6+ months prior work experience preferred.

Skills

  • Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.
  • The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.

Compensation

  • The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.
  • Use of Artificial Intelligence (AI):
  • No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.
  • Vacancy Status:
  • This posting is for an existing vacancy.
  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!

Benefits

  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
  • Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
  • SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
  • At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

Company info

  • Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
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