Greenbrook Medical

Greenbrook Medical

Senior Manager, Growth Operations & Strategy

New York City, NY · Senior

Sponsorship not specified$125k-$150kDetected 13 days ago
OKRsHubSpotCadenceResearchLeadershipCommunicationProblem Solving

About the role

  • Greenbrook is scaling its number of patients and clinics aggressively, and this role is how we get there.
  • You'll shape how we think about growth, how we fund channels, how we stage and organize against expansion plans, and more.
  • You'll report to the VP of Growth, Population Health & Operations and work across every function in the company.

Responsibilities

  • Build the analytics engine and growth tech stack
  • Own growth reporting infrastructure: business logic, dashboards, weekly/monthly cadence, and data accuracy
  • Own our Hubspot instance, including how it's configured, workflows, reporting and modifications as our business evolves
  • Drive cross-functional execution
  • Lead complex cross-functional projects end-to-end; own the project plan, track dependencies, and escalate blockers
  • Patient Growth: Drive total HMO patient count to EOY target by ensuring the growth team has the data, systems, and operational clarity to execute; owned jointly with the VP of Growth. You'll own the total HMO patient count at EOY vs. target metric.
  • Operational Infrastructure: Maintain accurate, trusted growth reporting across dashboards, HubSpot pipeline data, and the growth model, so the team makes decisions based on clean, current data.
  • Cross-Functional Execution: Lead complex projects end-to-end with defined success metrics, clear owners, and on-time delivery.
  • You'll own the team effectiveness quarterly peer satisfaction score.
  • Strong analytical skills with experience building models, designing dashboards, and using data to drive business decisions.

Nice to have

  • A bachelor's degree (advanced degree preferred).
  • A proven track record leading complex, cross-functional projects from strategy through execution.
  • Strong communication skills and the ability to influence stakeholders at all levels of the organization.
  • A high level of ownership, accountability, and follow-through, with a bias toward action and execution.

Compensation

  • Lead the annual and quarterly OKR process for the Growth team in partnership with the Chief of Staff
  • $125,000-$150,000 base salary, based on experience and qualifications

Benefits

  • Generous annual performance bonus
  • Health, dental, and vision insurance
  • 5-8+ years of experience in Growth Operations, Revenue Operations, Strategy & Operations, or a similar role within a high-growth healthcare or multi-site services organization.

Company info

  • Greenbrook Medical is building the new standard in primary care.
  • We deliver high-touch, relationship-based care through neighborhood clinics, grounded in a simple belief: every senior deserves the kind of care we would want for our own families. Our model prioritizes time with patients, strong care coordination, and a personalized approach that improves outcomes while lowering total cost of care.
  • We take full accountability for patient outcomes and overall cost of care, aligning clinical excellence with disciplined execution. That commitment shows up in our results, including a patient Net Promoter Score of 91, compared to 32 for typical healthcare organizations.
  • Rooted in Tampa Bay and partnered with Tampa General Hospital, we are entering an exciting phase of growth. Backed by strong unit economics, experienced operators, and a proven playbook, we are looking for builders and operators who want to help scale a healthcare platform designed to deliver better care, better coordination, and better outcomes for seniors.
  • We deliver high-touch, relationship-based care through neighborhood clinics, grounded in a simple belief: every senior deserves the kind of care we would want for our own families.
  • Our model prioritizes time with patients, strong care coordination, and a personalized approach that improves outcomes while lowering total cost of care.
  • We take full accountability for patient outcomes and overall cost of care, aligning clinical excellence with disciplined execution.
  • That commitment shows up in our results, including a patient Net Promoter Score of 91, compared to 32 for typical healthcare organizations.
  • Rooted in Tampa Bay and partnered with Tampa General Hospital, we are entering an exciting phase of growth.
  • Backed by strong unit economics, experienced operators, and a proven playbook, we are looking for builders and operators who want to help scale a healthcare platform designed to deliver better care, better coordination, and better outcomes for seniors.
  • You'll stand out if you:
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This listing is sourced directly from Greenbrook Medical's careers page and normalized into a canonical job model.