Gray Capital LLC

Director of People Operations

Indianapolis, IN · Director

Sponsorship not specifiedDetected 60 days ago

Performance ManagementEmployee RelationsLeadershipCommunicationMentoring

About the role

Gray Residential is a multifamily owner-operator with communities across Indiana.
Most of our employees are in site operations - leasing, maintenance, management, and other hourly or field-based roles - so this role needs someone who is comfortable with the practical realities of a workforce environment.
You'll help shape job postings, screen candidates, coordinate interviews, improve hiring workflows, and make sure new employees get a first impression that reflects how we want the company to operate.

We manage our directly, which means our people function sits close to the business - corporate teams, regional leadership, and the site-level employees who make the communities run every day.
You'll own the day-to-day people function for Gray Residential, supporting both the corporate office and the property management organization.
improving onboarding, reducing avoidable turnover, helping managers communicate better, and building touchpoints so employees don't feel like they're on an island.
You'll also serve as a light recruiter and talent partner.
We want someone who can look at how people are hired, trained, managed, retained, and developed - then help us build a more intentional system around it.
This role will partner closely with ownership, property management leadership, and our existing fractional HR partner as we decide what should live internally over time.
Direct access to ownership and operating leadership, with a short feedback loop between what you build and how the business runs.
If you're an HR leader who understands workforce realities and wants to build a people function that actually improves the business - we'd like to talk.

Experience supporting multi-site operations, high-turnover workforces, or service-oriented hourly teams matters.
This role requires judgment, discretion, and the ability to make complicated or sensitive topics easier for managers to act on.
What you can expect from us: A real opportunity to shape the people function at a growing multifamily operator - not just inherit a binder of existing processes.

We need someone who knows the fundamentals - compliance, employee relations, benefits, hiring, onboarding, documentation - but who also thinks like a culture builder and operator.

how they are welcomed, trained, coached, recognized, heard, and held accountable.
They're comfortable with managers and frontline employees.
They can coach a regional leader through a hard conversation, then turn around and build trust with a maintenance tech or leasing consultant.
They're practical and business-minded.
They understand that people decisions affect performance, retention, resident experience, and NOI.
They can connect HR work to operating outcomes.
They communicate clearly and directly.
5+ years of HR, people operations, recruiting, or employee relations experience is preferred, with meaningful exposure to hourly, distributed, or multi-location teams.
A company that wants HR to be more than compliance.
We want better onboarding, stronger managers, lower avoidable turnover, and employees who understand why their work matters.
Straight answers about comp, expectations, and how we measure success.

This listing is sourced directly from Gray Capital LLC's careers page and normalized into a canonical job model.