Praxis Precision Medicines, Inc.

Patient Education Liaison (PEL)

United States - Remote · Staff+

Sponsorship not specified$50k-$75kDetected 4 days ago

Patient CareCommunicationCollaborationProblem Solving

About the role

Success in this role requires strong collaboration, problem-solving, and a deep commitment to helping patients access and remain on therapy.
Serve as the primary field-based educational resource for patients and caregivers, providing disease and therapy education and guiding them through onboarding and treatment initiation.
Monitor patient progression through onboarding and access processes, serving as a trusted resource for complex cases and escalating issues as appropriate.

Build trusted relationships with patients and families while supporting treatment readiness and helping them navigate the patient journey.
Proactively identify and address access-related barriers that may delay therapy initiation, partnering with provider offices, specialty pharmacies, patient support services, and internal stakeholders to facilitate resolution.
Share field insights and identify trends that inform patient support strategies, process improvements, and best practices.
Participate in launch readiness activities, field initiatives, and special projects that support successful therapy initiation and patient outcomes.
Maintain accurate documentation, analyze territory performance, and take ownership for achieving patient support goals.

Bachelor's degree.
Strong understanding of insurance and the access process, specialty pharmacy distribution models, prior authorizations, appeals, and financial assistance programs.
Experience serving as a trusted resource, mentor, trainer, or informal leader within a field-based organization.
Ability to travel extensively throughout assigned geography (approximately 50-75%).

Experience supporting launches of specialty or rare disease therapies with a pharmaceutical/manufacturer program.
Experience supporting patients with neurological or central nervous system disorders.
Experience leading regional initiatives, special projects, or field excellence efforts.
Praxis Phenotype
The ideal candidate is a builder who thrives in ambiguity, embraces accountability, and operates with both compassion and urgency.
They are energized by solving complex problems, advocating for patients, and working across organizational boundaries to achieve meaningful outcomes.
Physical and Mental Requirements
The physical and mental requirements of our roles include but are not limited to regular use of a computer, devices or other office equipment, clear communication, and occasional movement.

The PEL delivers disease and therapy education, helps address access-related barriers, and partners closely with providers, specialty pharmacies, and internal teams to support timely treatment initiation.
Patient Education & Support
Develop strong relationships with healthcare providers and office staff, educating them on patient support resources, onboarding processes, and available access solutions.
At Praxis, we believe that taking care of our people (and their people) is important, so we provide a world-class benefits package to help you thrive.

At Praxis, we are building more than a commercial organization-we are building a patient-centered ecosystem that helps individuals and families access life-changing therapies with speed, empathy, and excellence.

This listing is sourced directly from Praxis Precision Medicines, Inc.'s careers page and normalized into a canonical job model.