CPP Careers
Sales Specialist
Montréal, Canada
Sponsorship not specifiedDetected 7 days ago
C++CRMOutbound SalesCommunicationCollaborationMicrosoft Office
About the role
- You will be a key member of our team, supporting multiple medspas under the CPP umbrella.
Responsibilities
- Outbound Calling: Initiate and manage outbound calls to prospective clients, engaging them in conversations about our services and guiding them through the booking process.
- Customer Relationship Management: Build and maintain positive relationships with leads, providing personalized assistance and addressing any inquiries or concerns they may have.
- Inbound Communication: Manage inbound inquiries via telephone, web, and email, providing information and support to potential clients.
- Data Management: Accurately record and maintain lead information, appointment details, and other relevant data in CRM systems, ensuring data integrity and confidentiality.
- Training Support: Assist in the development and delivery of training materials and resources for customer contact center staff, ensuring alignment with company standards and best practices.
- Collaboration: Work closely with the CRM lead to pilot and optimize a centralized customer contact center, contributing insights and feedback to enhance processes and strategies.
- Initiate and manage outbound calls to prospective clients, engaging them in conversations about our services and guiding them through the booking process.
- Build and maintain positive relationships with leads, providing personalized assistance and addressing any inquiries or concerns they may have.
- Manage inbound inquiries via telephone, web, and email, providing information and support to potential clients.
- Accurately record and maintain lead information, appointment details, and other relevant data in CRM systems, ensuring data integrity and confidentiality.
Requirements
- Ability to work collaboratively in a team environment and adapt to evolving processes and technologies.
- Proficiency in CRM systems and Microsoft Office suite is an asset.
- Strong proficiency in English required
Nice to have
- Previous experience in outbound calling, telemarketing, or sales is preferred.
Compensation
- Competitive salary and performance-based incentives.
Benefits
- Access to medical aesthetics treatments at discounted rates.
- Dynamic and supportive work environment with opportunities for career advancement.
- Lead Conversion: Effectively communicate the value proposition of CPP Clinics and our range of medical aesthetics treatments to potential clients, with the goal of converting leads into bookings.
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This listing is sourced directly from CPP Careers's careers page and normalized into a canonical job model.