LexisNexis® Risk Solutions

Sr. Solutions Consultant, Platform Modernization Adoption

Remote - USA - Nationwide · Senior

Sponsorship not specified$115k-$192kDetected 22 days ago

Customer SuccessCommunicationCollaborationProblem Solving

About the role

This is a senior individual contributor role focused on driving customer migration, adoption, and long-term utilization of the modernized insurance platform.
The role is responsible for guiding customers through complex transitions from legacy systems to a modern cloud and data-driven platform, ensuring successful change adoption and clear realization of business value.
The individual will act as a trusted advisor to customers, defining migration strategies, identifying adoption risks, and ensuring alignment across internal and external stakeholders.

Lead customer migration and platform adoption initiatives from legacy systems to the modernized insurance platform.
Develop and execute customer-specific migration strategies, adoption roadmaps, and change management plans.
Partner cross-functionally with Client Engagement, Product, Technology, Implementation, and Customer Success teams to ensure alignment and execution.
Lead strategic discussions on APIs, data modernization, AI-enabled workflows, and integration architecture.
Identify, manage, and proactively mitigate adoption and migration risks across customer programs.

Extensive experience in solution consulting, implementation consulting, customer success, or enterprise transformation roles within complex, multi-stakeholder environments.
Strong insurance industry expertise, particularly around carrier operations, workflows, and enterprise modernization initiatives.
Ability to clearly articulate the value of platform modernization, translating technical capabilities into tangible business outcomes and ROI.
Proven ability to operate cross-functionally across Product, Technology, Implementation, and Customer Success teams, driving alignment and execution without direct authority.

About the Business
This helps insurers improve speed, accuracy, and scalability while reducing operational and integration complexity.
Capture customer feedback and feed insights into product, implementation, and adoption frameworks to improve scalability.
Strong understanding of API-driven architectures, cloud-based platforms, data integration, and modern enterprise technology ecosystems.

Geographic differentials may apply in some locations to better reflect local market rates.Base Pay Range for CO is $115,400 - $192,300.
Base Pay Range for IL is $121,200 - $201,900.
Base Pay Range for Chicago, IL is $126,900 - $211,500.
Base Pay Range for MD is $121,200 - $201,900.
Base Pay Range for NY is $126,900 - $211,500.
Base Pay Range for New York City is $138,400 - $230,700.

The Implementation team plays a critical role in delivering successful customer outcomes across the insurance business.
The team works closely with customers to deploy, integrate, and operationalize solutions within complex enterprise environments, ensuring platforms are effectively adopted and embedded into day-to-day workflows.
A core part of the team's responsibility is supporting customers through onboarding, configuration, integration, and migration activities, particularly where legacy systems are being replaced or modernized.
This requires close collaboration with Client Engagement, Product, Technology, and Customer Success teams to ensure smooth execution and a consistent customer experience.
The environment is highly collaborative and delivery-focused, with a strong emphasis on problem-solving, customer enablement, and managing complexity across multiple stakeholders and systems.
Team members are expected to operate as trusted advisors, balancing technical understanding with strong communication and customer-facing execution skills.
A key part of the role is helping customers understand not only how the platform works, but why it is better-particularly in areas such as APIs, data standardization, AI-enabled workflows, and scalable architecture.
Guide customers through complex transition phases while minimizing operational disruption and risk.
Act as a change leader, helping customers understand and adopt new platform capabilities and ways of working.

qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientat

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