Webershandwick

Vice President, Client Experience, Healthcare

New York, New York, United States · Exec

Sponsorship not specifiedDetected 65 days ago

Project ManagementStrategic CommunicationsBudgetingResearchLeadershipCommunicationCollaborationMentoring

About the role

We're storytellers, content creators, and we engage people IN the story.
Our success is built on a deep commitment to client service and to our people.
You will be responsible for managing client and inter-agency relationships, playing a critical role in determining the future and long-term success of our Healthcare Practice.

Responsibilities

Drive development of solution-based program strategies and direct development of tactical plans
Maintain daily client contact, serving as a trusted resource and advisor
Facilitate cross-functional team integration (strategy, creative, integrated media specialists, A&I, etc.) to deliver on client plans
Proactively support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience
Coordinate integration with other agency partners
Successfully navigate conflicts across internal stakeholders, clients and agency partners
Manage ongoing team resourcing/staffing to ensure successful delivery of work product
We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.

Requirements

Ability to translate client needs into workable plans/projects
Ability to multi-task in a deadline-oriented environment
Minimum: Bachelor's Degree
They will display personal ownership and accountability for client engagement, with the ability to cultivate and nurture long-term partnerships and growth.
The successful candidate will have experience with leading regulatory and launch communications, as well as scientific and data communications for pharmaceutical products.
For working style, the candidate possess never-ending curiosity, a desire to always do better, and the ability to inspire and connect with teams.
Bachelor's Degree

Compensation

$145,000 USD - $180,000 USD
We make our careers website accessible to any and all users.
This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website.

Company info

Weber Shandwick is more than a leading global PR agency - we're an engagement agency and we're working in and around the cutting edge of the new media landscape. We're storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.
We Are Seeking:
Weber Shandwick is currently seeking a Vice President, Client Experience to join our Healthcare team. You will be responsible for managing client and inter-agency relationships, playing a critical role in determining the future and long-term success of our Healthcare Practice.
The Vice President will have proven leadership and client service skills, and experience managing integrated communications campaigns that drive measurable impact against our client's business goals. The candidate will be the day-to-day contact for clients, manage communications across a cross-functional agency team as well as client team, and support flawless execution in the most efficient and productive way. They will display personal ownership and accountability for client engagement, with the ability to cultivate and nurture long-term partnerships and growth. The successful candidate will have experience with leading regulatory and launch communications, as well as scientific and data communications for pharmaceutical products. They will also bring experience concepting and delivering consumer programs to reach patients and the public. For working style, the candidate possess never-ending curiosity, a desire to always do better, and the ability to inspire and connect with teams. They will be a hands-on team member who values people and culture, and drives innovation in the way we communicate on behalf of our clients - including incorporating new technologies and analytics tools in the workflow. We are a company of doers even at the most senior level.
Weber Shandwick is more than a leading global PR agency - we're an engagement agency and we're working in and around the cutting edge of the new media landscape.
Weber Shandwick is currently seeking a Vice President, Client Experience to join our Healthcare team.
The Vice President will have proven leadership and client service skills, and experience managing integrated communications campaigns that drive measurable impact against our client's business goals.
The candidate will be the day-to-day contact for clients, manage communications across a cross-functional agency team as well as client team, and support flawless execution in the most efficient and productive way.
They will also bring experience concepting and delivering consumer programs to reach patients and the public.
They will be a hands-on team member who values people and culture, and drives innovation in the way we communicate on behalf of our clients - including incorporating new technologies and analytics tools in the workflow.
We are a company of doers even at the most senior level.
Act as effective, two-way translator between clients and teams, actively counseling development of work in the best interest of all parties
Have ownership of client financials and profitability
Actively participate in agency development and assist with new business

Equal opportunity

The Weber Shandwick Collective is proud to be an Equal Opportunity/Affirmative Action employer.
If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com.
Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

Visa & Work Authorization

origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status

Apply directly at Webershandwick →Create a free account for alerts like this View Webershandwick immigration profile

This listing is sourced directly from Webershandwick's careers page and normalized into a canonical job model.