Citizens Financial Group

Citizens Financial Group

Servicing Ops Manager - Deposit Intake

Johnston, RI, United States

Sponsorship not specifiedDetected 3 days ago
ComplianceProject ManagementLeadershipCommunicationMentoring

Stay score

odds of building a lasting career here

42Risky
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

Personalize to your clock →

Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 51 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 47%

Of 30 labor certifications old enough to have been used, 16 expired without the employer filing the next step. Median time from filing to decision: 496 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

25 transfer filings in the last year, covering 25 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

No reports yet — be the first to help the next applicant.

About the role

  • This role requires strong cross-functional leadership, clear communication, and data-driven management of performance, capacity, and continuous improvement.
  • You will also oversee second-shift colleagues.
  • A key responsibility is managing time-sensitive exception queues and ensuring all deadlines are met.

Responsibilities

  • Two or more years of leadership or people-management experience, with a demonstrated ability to coach, develop, and lead high-performing teams.
  • Strong analytical skills and experience using data to guide decisions, improve performance, and support capacity planning.
  • Excellent communication and stakeholder-management skills, with the ability to collaborate effectively across teams and with external partners.
  • Lead daily operations while fostering an inclusive, engaged team environment.
  • Maintain a balanced control environment aligned with regulatory expectations.
  • Develop, review, and execute policies and procedures consistently and effectively, escalating risks or control gaps when appropriate.
  • Lead process improvements that enhance customer experience, operational efficiency, and quality.
  • Manage workflow and staffing to meet daily targets within standard business hours while minimizing overtime.
  • Monitor volumes, productivity, and service-level agreements to optimize resources and reduce operational risk.
  • Use performance data to manage team output, guide capacity planning, and support continuous improvement.

Benefits

  • Qualifications, Education, Certifications and/or Other Professional Credentials
Apply directly at Citizens Financial Group →Create a free account for alerts like thisView Citizens Financial Group immigration profile

This listing is sourced directly from Citizens Financial Group's careers page and normalized into a canonical job model.