Firstup

Senior Systems Administrator - Chicago

Chicago, Illinois · Senior

Sponsorship not specified$125k-$140kDetected 25 days ago

PythonBashPowerShellAWSGCPAzureCloud PlatformsCybersecurityComplianceLeadershipCommunicationCollaboration

About the role

As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology.
Joining Firstup means joining a movement to make work better for every worker.

Administer and support Google Workspace, MS Teams, Zoom, Slack, and associated collaboration technologies.
Manage platform configuration, security settings, licensing, integrations, and lifecycle management.
Manage user provisioning, deprovisioning, access reviews, and role-based access controls.
Administer and maintain Google Workspace, Microsoft 365, and associated enterprise systems.
Lead implementation, migration, and enhancement projects across enterprise technology platforms.
Develop project plans, technical designs, implementation strategies, and operational transition plans.
Support security audits, vulnerability remediation, and compliance initiatives.
Collaborate with internal teams and external vendors to deliver technology projects and operational improvements.
As the world's first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent.

Proven expertise in Apple/macOS environments, Google Workspace, and Jamf device management.
Experience managing enterprise endpoint platforms, device lifecycle processes, patching, configuration standards, and asset management programs.
Strong understanding of identity and access management, including Okta, SSO, MFA, conditional access policies, user lifecycle management, and access reviews.
Experience administering cloud-based SaaS platforms, including user provisioning, configuration, integrations, lifecycle management, and governance.
Proficiency in scripting and automation using Bash, Python, PowerShell, or similar technologies.
Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to technical and non-technical audiences, including business stakeholders.
5+ years of progressive experience in systems administration, enterprise IT, endpoint management, or related infrastructure roles.

Experience with network administration and diagnostics, including Aruba, Palo Alto, and Zscaler technologies.
Experience supporting cloud infrastructure platforms such as AWS, Azure, or Google Cloud Platform.
Experience with Microsoft Intune, Microsoft 365, BeyondTrust, virtualization platforms, or similar enterprise technologies.
Experience evaluating, deploying, or governing enterprise AI solutions, including ChatGPT, Gemini, Claude, or related technologies.
Bachelor's degree in Information Technology, Computer Science, or a related discipline, or equivalent practical experience.
Relevant certifications such as Jamf Certified Administrator, Google Workspace Administrator, Okta Certified Administrator, Palo Alto Networks, Microsoft, or equivalent certifications.
Because you care - about people, the work you do, and the connections you make.
it only makes sense to make it awesome.

Manage the full lifecycle of corporate endpoints across macOS and Windows environments, including provisioning, deployment, support, and retirement.
Monitor system health, performance, availability, and capacity, proactively identifying and resolving issues.

At Firstup, our mission is to improve the employee experience at every moment that matters, large and small.
Our movement has taken root and is evident in our world-class customer base.
Now we need your help.
Ready to make a difference in the world?
Reporting to the Director of Technology, the Senior Systems Administrator is responsible for ensuring the reliability, security, and continuous improvement of the organization's enterprise technology environment.
As a fully remote role supporting a globally distributed workforce, this position owns and manages core infrastructure services, identity and access management, endpoint management, SaaS platforms, and security and compliance initiatives.
The role plays a key part in delivering a seamless technology experience for employees worldwide while driving operational excellence and scalability across the IT landscape.
This role serves as a senior technical owner across endpoint management, identity and access management, collaboration platforms, enterprise SaaS applications, and workplace technology initiatives, balancing operational excellence with strategic technology improvements.
Candidates will be located in the Chicago area.
Who We Are At Firstup, our mission is to improve the employee experience at every moment that matters, large and small.

This listing is sourced directly from Firstup's careers page and normalized into a canonical job model.