Selene Diligence
Servicing Transfer Coordinator
Dallas, TX
Sponsorship not specifiedDetected 30 days ago
Outbound SalesCustomer SupportResearchCommunicationCollaboration
About the role
- The Servicing Transfer Coordinator I is responsible for managing and coordinating all inbound and outbound servicing transfer activities.
Responsibilities
- Manage outbound servicing transfers (service releases), including both bulk and flow populations.
- Collaborate with Servicing Transfer management and the Portfolio Management team to resolve issues related to ongoing transfer flows.
- Serve as a point of contact for clients and internal/external business partners, providing regular updates on transfer progress and delivering weekly status reports to management.
- Participate in conference calls with prior servicers to support efficient and effective onboarding and transition processes.
- Meet defined deadlines and maintain departmental performance standards.
- Maintain accurate and up-to-date records in internal systems regarding the status of all assigned transfers.
Requirements
- Ability to thrive in a high-volume, time-sensitive environment.
- Ability to work independently and collaboratively to meet team and departmental goals.
- Familiarity with regulatory and investor guidelines
- ability to stay current with industry and policy changes.
- Knowledge of MERS, MERS Transfers, and chain of Assignment of Mortgages.
- The job requirements listed above are representative of the knowledge, skills, and/or abilities required.
- Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
- Strong attention to detail and accuracy.
- Excellent verbal and written communication skills.
- Strong customer service orientation and a positive, solution-focused attitude.
- Sound judgment and decision-making skills.
- Why Selene?
Nice to have
- Experience with special loans preferred.
- Experience with data conversions and developing scripts/tools for data management and analysis is a plus.
Benefits
- Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
- Paid Time Off (PTO)
- Medical, Dental &Vision
- Flexible Spending Account
- Health Savings Account
- Company paid Life Insurance
Company info
- Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company.
- We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT.
- Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences.
- A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees.
- If you want to make a difference, then Selene is the place for you!
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This listing is sourced directly from Selene Diligence's careers page and normalized into a canonical job model.