Clarivateanalytics
Sr. Systems Engineer
Philadelphia, PA, United States · Senior
Sponsorship not specifiedDetected 2806 days ago
AzureIntellectual PropertySystems EngineeringTCP/IPDNSResearchMicrosoft OfficeSharePoint
About the role
- But we provide far more than just content sets.
- Our work environment is dynamic, innovative and entrepreneurial.
- We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities.
Requirements
- 5+ years' experience in a Level 3/Back office role in a company of comparable size with a global infrastructure
- Excellent knowledge of DNS, DFS, and DHCP
- Excellent knowledge of Virtualisation and storage platforms, including Hyper V and Vmware
- Strong knowledge of TCP/IP, CIFS, NFS, FC LUN, ISCSI, and RAID.
- Willingness and enthusiasm to master new hardware, software, and technologies as required
Nice to have
- Ideally some Sharepoint administration experience.
- Experience supporting global users
Skills
- On site and remote support is a requirement.
- Be a technical lead of infrastructure projects.
- Advise stakeholders including executives on technical queries and provide solutions.
- Timely resolution of calls and queries within SLA targets and escalation where needed.
- Escalation of issues, following the incident management and change processes.
- Working closely with other teams to resolve and highlight issues.
- Coordinate and assist in the research and development of new systems and/or applications strategies.
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