Clarivateanalytics

Clarivateanalytics

Sr. Systems Engineer

Philadelphia, PA, United States · Senior

Sponsorship not specifiedDetected 2806 days ago
AzureIntellectual PropertySystems EngineeringTCP/IPDNSResearchMicrosoft OfficeSharePoint

About the role

  • But we provide far more than just content sets.
  • Our work environment is dynamic, innovative and entrepreneurial.
  • We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities.

Requirements

  • 5+ years' experience in a Level 3/Back office role in a company of comparable size with a global infrastructure
  • Excellent knowledge of DNS, DFS, and DHCP
  • Excellent knowledge of Virtualisation and storage platforms, including Hyper V and Vmware
  • Strong knowledge of TCP/IP, CIFS, NFS, FC LUN, ISCSI, and RAID.
  • Willingness and enthusiasm to master new hardware, software, and technologies as required

Nice to have

  • Ideally some Sharepoint administration experience.
  • Experience supporting global users

Skills

  • On site and remote support is a requirement.
  • Be a technical lead of infrastructure projects.
  • Advise stakeholders including executives on technical queries and provide solutions.
  • Timely resolution of calls and queries within SLA targets and escalation where needed.
  • Escalation of issues, following the incident management and change processes.
  • Working closely with other teams to resolve and highlight issues.
  • Coordinate and assist in the research and development of new systems and/or applications strategies.​​​​

This listing is sourced directly from Clarivateanalytics's careers page and normalized into a canonical job model.