Keeper Security

Keeper Security

Account Manager

Remote, US · Senior

Sponsorship not specifiedDetected 105 days ago
CybersecuritySalesAccount ManagementCadenceZero TrustCommunication

About the role

  • Join an elite group of proven performers and highly successful Account Manager professionals.
  • Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts.
  • They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts.

Responsibilities

  • Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
  • Build strong customer relationships by maintaining high levels of engagement, adoption, and communication
  • Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
  • Drive customer advocacy in the form of references, referrals, and case studies
  • Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas
  • Participate in the evolution of Keeper Security's own Account Management programs and processes; insist on excellence in our own AM initiatives
  • HR, hiring managers, interviewers*, IT support for system administration
  • Application responses and uploaded documents
  • Manage interviews and recruitment workflow

Requirements

  • 3+ years of experience in full cycle SaaS sales or Account Management (with a focus on upselling and expansion)
  • demonstrated ability to anticipate challenges before they arise
  • Working knowledge of Salesforce.com

Nice to have

  • Undergraduate degree preferred (BA/BS)
  • Experience working in IAM industry is a plus

Skills

  • Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally.
  • Keeper is published in 23 languages and is sold in over 150 countries.
  • About Keeper Security
  • Keeper Security is transforming cybersecurity for people and organizations globally.
  • Keeper's intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location.
  • Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.
  • Applicant tracking, recruitment systems and assessment providers
  • Background verification vendors (post offer)
  • Recruitment agencies (where applicable)
  • International Transfers
  • Security
  • Retention

Benefits

  • Medical, Dental & Vision (Inclusive of domestic partnerships)
  • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
  • Voluntary Short/Long Term Disability Insurance
  • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
  • We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US).

Company info

  • Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts
  • Advise customers on best practices for securing and protecting their business against password related breaches
  • Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
  • Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cyber Security advisor to your customers
  • Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert
  • Jump at opportunities to go the extra mile to ensure our customers are supported and successful!

Equal opportunity

  • equal opportunity employer and participant in the U.S. Federal
  • Equal Opportunity Information
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This listing is sourced directly from Keeper Security's careers page and normalized into a canonical job model.