Lucas Museum of Narrative Art

Lucas Museum of Narrative Art

Supervisor, E-Commerce Fulfillment

Vernon, CA

Sponsorship not specifiedDetected 42 days ago
AccessibilityInventory ManagementPublic HealthLeadershipCommunicationProblem SolvingCritical ThinkingMicrosoft OfficeOSHAWarehouse Management System

About the role

  • The Supervisor is responsible for maintaining high standards of order accuracy, shipping timeliness, inventory integrity, and customer satisfaction while achieving productivity goals in a fast-paced retail environment.

Responsibilities

  • Partner with the Warehouse Manager on staffing, labor allocation, and operational priorities during peak periods and promotional events.
  • Maintain inventory accuracy by resolving discrepancies and partnering with Inventory Control on variances.
  • Maintain organized, safe, and efficient fulfillment workspaces.
  • Support receiving, replenishment, cycle counts, and inventory movement as needed.
  • Support continuous improvement initiatives to enhance operational efficiency, scalability, and customer satisfaction.
  • Train, coach, and support fulfillment staff on procedures, safety, productivity, and service standards.
  • Create a healthy and durable institution.

Requirements

  • Ability to stand and walk for extended periods of time during scheduled shifts.
  • Ability to lift, carry, unpack, and restock merchandise up to 30 pounds.
  • 2+ years of warehouse, fulfillment, distribution, or eCommerce operations experience, preferably within a high-volume retail environment
  • Valid driver's license and a clean driving record required
  • Working knowledge of safe driving practices and transportation compliance requirements
  • Familiarity with eCommerce platforms, order management systems (OMS), warehouse management systems (WMS), and shipping software
  • Strong understanding of fulfillment workflows, inventory management practices, and shipping operations
  • Plan delivery routes, communicate updates, and maintain required vehicle inspections and documentation.
  • Previous supervisory, team lead, or shift leadership experience preferred
  • Ability to prioritize tasks, manage competing deadlines, and adapt quickly in a fast-paced environment
  • Strong analytical, organizational, and problem-solving skills with high attention to detail
  • Effective communication and interpersonal skills with the ability to lead and motivate teams
  • Ability to lift and move merchandise and remain active throughout scheduled shifts as operationally required
  • Flexible availability including evenings, weekends, holidays, and peak business periods as needed
  • Commitment to Diversity, Equity, Inclusion, Accessibility, and Belonging (DEIAB) and creating welcoming experiences for all guests and team members.
  • Passion for supporting efficient retail operations that align with the Museum's mission, brand, and values

Nice to have

  • Proficiency with Microsoft Office and operational reporting tools preferred

Benefits

  • Federal, state, or local public health directives may impose additional requirements.
  • Hourly rate will be assigned commensurate to the successful candidates' education, experience, and location.

Company info

  • ABOUT THE LUCAS MUSEUM OF NARRATIVE ART Opening in September 2026, the Lucas Museum of Narrative Art is dedicated to illustrated storytelling.
  • Founded by George Lucas and Mellody Hobson, the museum's collection features works by artists including Norman Rockwell, Kadir Nelson, Jessie Willcox Smith, N.
  • Wyeth, Beatrix Potter, Judith F.
  • Baca, Frida Kahlo, and Maxfield Parrish; as well as comic art legends such as Winsor McCay, Jack Kirby, Frank Frazetta, Alison Bechdel, Chris Ware, and R.
  • Crumb; and photographers Gordon Parks, Henri Cartier-Bresson, and Dorothea Lange.
  • The Museum also houses the Lucas Archives, containing models, props, concept art, and costumes from Lucas's filmmaking career.
  • Designed by Ma Yansong of MAD with a landscape by Mia Lehrer of Studio-MLA, the Museum is in Exposition Park, Los Angeles, on an 11-acre campus that includes new green space and a 300,000-square-foot building with galleries, two theaters, a library, restaurant, café, retail store, and community spaces.

Equal opportunity

  • AND OUR COMMITMENT TO DEAIB The Lucas Museum of Narrative Art embraces diversity and equal opportunity.
  • We are committed to building a team that represents and supports a variety of backgrounds and perspectives.
  • We believe that diversity and inclusion among our team is critical to our success, and we seek to recruit, develop, and retain the best qualified people from a diverse candidate pool.
  • Applications from traditionally underrepresented communities are encouraged.
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This listing is sourced directly from Lucas Museum of Narrative Art's careers page and normalized into a canonical job model.