Zuora
VP, Product Design
Foster City, California, United States · Vp
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About the role
- Zuora was founded to help companies navigate one of the most fundamental shifts in modern business: the move from one-time transactions to recurring, usage-based and increasingly complex monetization models.
- Zuora sits at the center of this transformation.
- The market is now entering another period of fundamental change.
Responsibilities
- The VP, Design will lead the evolution of design at Zuora as the company transforms toward an AI-native product and operating model.
- Design for agentic experiences.
- Establish design principles and patterns for products in which AI agents can understand context, make recommendations, execute workflows and take actions across complex quote-to-cash processes.
- Create experiences that make agent behavior understandable, predictable and controllable while maintaining customer confidence.
- Partner with Product, Engineering and AI to transform how products are built.
- Work at the intersection of design, product management, engineering, data and AI to establish a more integrated approach to product development.
- Collaborate deeply across teams and regions
- Build an inclusive, high-performance culture where people feel inspired, connected, and valued
Requirements
- Evolve the design organization, capabilities and operating model required for an AI-native company.
Compensation
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
Benefits
- Zuora offers a comprehensive total rewards package designed to support ZEOs' wellbeing, growth, and flexibility.
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical, dental, and vision insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Mental wellbeing resources and support
- Benefits may vary by location
- Benefits may vary by location; details will be shared during the interview process
Company info
- COMPANY OVERVIEW Zuora was founded to help companies navigate one of the most fundamental shifts in modern business: the move from one-time transactions to recurring, usage-based and increasingly complex monetization models.
- Zuora has an opportunity not simply to add AI to its existing products, but to rethink the product experience and the way customers interact with software in an AI-native world.
- Challenge existing assumptions about how customers should interact with complex enterprise applications.
- The company has a strong product foundation, deep enterprise relationships and significant domain expertise.
- Explore when customers should interact directly with the product, when AI should act on their behalf, and where the right balance exists between automation, human control, transparency and trust.
- This leader will partner closely with Product, Engineering, AI and executive leadership to rethink how customers interact with Zuora-not simply by improving existing interfaces, but by exploring fundamentally different ways software can understand intent, guide decisions and take action.
This listing is sourced directly from Zuora's careers page and normalized into a canonical job model.