Vapi
Engineering Manager, Trust & Safety
San Francisco
Sponsorship not specified$264k-$297kDetected 23 days ago
Code ReviewIncident ResponseOutbound SalesLeadershipMentoring
Stay score
odds of building a lasting career here
55Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role68
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
10 transfer filings in the last year, covering 10 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Who You Are: - Demonstrated engineering management experience across coaching, performance, leveling, and career development.
- You bring informed opinions to code review, evaluate tradeoffs, and earn the team's trust through technical depth. - Experience owning reliable services and improving on-call and incident response practices.
Responsibilities
- 60 Days: Build on existing team routines to strengthen planning and delivery with Product, define service ownership, and strengthen on-call and incident response practices.
- Guide architecture and code reviews, deliver an initial prioritized improvement, and set clear expectations and growth goals with each engineer.
- 90 Days: Own engineering delivery against a shared roadmap for billing, pricing, packaging, fraud, and outbound telephony.
- Use delivery and reliability data to prioritize improvements, build actionable development plans for the team, and identify the hiring and system investments needed to scale.
- Strong hands-on coding, architecture, and system design skills. You bring informed opinions to code review, evaluate tradeoffs, and earn the team's trust through technical depth.
- Build something worthy of love
- You'll lead a team of four engineers across billing, fraud, and outbound telephony, with billing, pricing, and packaging making up the largest share of the work.
- Partner closely with our PM for Enterprise & Governance to set priorities and turn the roadmap into reliable delivery. You'll strengthen the team's existing operating rhythm, coach engineers, and own service reliability, on-call, and incident response.
- We finish what we start and build trust by being people others can count on.
- We operate as one team. We share credit, own mistakes together, and support each other when things get hard.
Requirements
- Demonstrated engineering management experience across coaching, performance, leveling, and career development.
- You can assess promotion readiness, handle difficult people situations, motivate engineers, and hold a team accountable for results.
- Experience partnering with a PM, with clear judgment about Product and Engineering responsibilities.
- You can translate product requirements into technical plans and work through disagreements constructively.
Nice to have
- Experience designing scalable, reliable enterprise systems and leading engineers through complex technical problems.
- Billing systems experience is a strong plus
- Experience owning reliable services and improving on-call and incident response practices.
- Experience in trust and safety, fraud/risk, voice/telephony, or outbound-call compliance is a plus, as is experience scaling a newly formed team.
- AI expertise is not required.
Compensation
- More: catered meals, transportation, equipment, and a $10k annual L&D budget
Benefits
- Real stake: Annual base salary of $264,000-$297,000, plus equity
- Comprehensive health coverage: medical, dental, and vision plans
- Flexible time off: take what you need
- Meet each engineer and your product partners, understand current commitments, and assess architecture, service ownership, on-call coverage, and team development needs.
Company info
- The fastest path to customer value usually wins. - Seek raw input - We go directly to customers, data, and teammates instead of relying on summaries or assumptions. - It's our problem - We operate as one team.
- Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.
- We go directly to customers, data, and teammates instead of relying on summaries or assumptions.
- What We Offer:
This listing is sourced directly from Vapi's careers page and normalized into a canonical job model.