Planar
Field Installation Technician - New York City/Boston, MA
New York, New York, United States
Sponsorship not specifiedDetected 118 days ago
Project ManagementHRISCustomer SupportCommunicationTime ManagementMicrosoft Office
About the role
- The Field Installation Technician will beresponsible for performing field service, including installation and onsite service support, on Planar hardware and software products. This includes installation, troubleshooting and repair for customer installations of Planar hardware and software products. Works collaboratively with engineers to obtain technical
- skills and feedback in order to resolve field product issues. who is responsible for performing field service, including installation and onsite service support, on Planar hardware and software products. This includes installation, troubleshooting and repair for customer installations of Planar hardware and software products. Works collaboratively with
Responsibilities
- Install displays, mounting hardware, A/V equipment, and interconnectivity equipment at customer locations independently or with a team Maintain and service installed products at customer locations Provide installation, setup and teardown of product for demos and trade shows Report and escalate product issues and resolution to appropriate personnel Work with Technical Support and Engineering teams to resolve issues when standard troubleshooting and replacement of hardware does not fix the problem Provide training and certification to integrators on site when appropriate conditions apply.
Requirements
- Physical ability to use computer hardware/software required.
- Associates degree or equivalent in a technical field 2 to 4+ years of professional work experience in a technical role, preferably in an
Skills
- This includes installation, troubleshooting and repair for customer installations of Planar hardware and software products.
- Works collaboratively with engineers to obtain technical skills and feedback in order to resolve field product issues.
Company info
- Planar is an equal opportunity employer, we believe in fostering a culture of equality, diversity, and inclusivity.
- Our commitment to this goal is clearly expressed in our zero-tolerance policy for discrimination and harassment of any kind, including on the basis of race, color, sex, age, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status or any other characteristic protected by applicable federal, state, or local laws.
- Our hiring practices ensure that decisions are based solely on qualifications, merit, and current business needs, while extending to all aspects of our operations - from recruitment and promotion to layoff and recall, to leave of absence, compensation, benefits, and training.
- We are committed to remaining a drug free workplace
This listing is sourced directly from Planar's careers page and normalized into a canonical job model.