Lagos

LAGOS Boutique Manager, Nordstrom Stonebriar

Frisco, TX

Sponsorship not specifiedDetected 26 days ago

SalesOperations ManagementHRPerformance ManagementCustomer SupportLeadershipCommunicationMentoringPublic SpeakingAdaptabilityMicrosoft Office

About the role

include analyzing performance data to meet sales targets, maintaining brand standards and visual presentation, overseeing inventory, and executing sales-driving strategies while upholding a high level of customer satisfaction and team development.
Address client inquiries and resolve issues promptly to ensure satisfaction.
Business and Operations Management Analyze weekly and monthly performance reports, identifying business opportunities.

Essential Functions Sales and Client Experience Drive sales by implementing strategic initiatives and inspiring the team to achieve targets.
Deliver an elevated luxury experience, offering expert styling advice to clients.
Develop/execute clienteling strategies, ensuring proactive outreach and personalized follow-up.
Manage inventory levels, including ordering, receiving, and displaying products effectively.
Work seamlessly with the in-store team including the department manager, personal shoppers, brand stylists, and other sellers to drive sales and elevate the client experience.
Build strong relationships within the stores to maximize exposure, cross-sell opportunities, and integrate LAGOS into the broader luxury experience.
Performance Management Manage recruitment, onboarding, and training to build a strong and talented team.
Partner with human resources on performance assessments, training plans, and disciplinary procedures.
Partner with HR to develop personalized career plans for team members, ensuring consistent development.
Embody the brand's values and maintain a clean, organized, and comfortable concession environment that reflects the company's brand image.

Other Duties Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

About You You are a dynamic and driven luxury retail sales professional with the vision, commitment, perseverance, and grit to grow a business and drive exceptional results.
Resilient, you are not deterred by setbacks, preferring to see them as opportunities for growth, learning, and performance improvement.
Your positive mindset and entrepreneurial spirit are prevalent.

Since 1977, LAGOS has been a pioneer in fine jewelry, combining precious materials and expert craftsmanship to offer modern, iconic styles for women and men.
Founded by master jeweler, Steven Lagos, the brand's signature Caviar collections offer bold, unique styles that encourage personal expression.
Today, Steven's daughter.
Kate Lagos serves as Associate Designer and Brand Stylist, continuing the tradition of excellence and creativity that defines the brand's iconic Caviar collections.
As a self-starter, you take the initiative in demonstrating a proactive approach to achieving your goals.
Ensuring that the internal and external customer's perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers' needs; promoting and operationalizing customer service as a value.
Using appropriate interpersonal styles to establish relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.
Ensure compliance with company policies and procedures.
Proactively drive customer acquisition by identifying and engaging new customers.
About Us Since 1977, LAGOS has been a pioneer in fine jewelry, combining precious materials and expert craftsmanship to offer modern, iconic styles for women and men.

d to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin, or citizenship

This listing is sourced directly from Lagos's careers page and normalized into a canonical job model.