Matchnode
Head of Accounts
United States · Senior
Sponsorship not specifiedDetected 86 days ago
CompliancePerformance MarketingAccount ManagementForecastingHIPAALeadershipCommunicationMentoringOrganizational Skills
About the role
- This is a senior leadership role responsible for:
- Owning client relationships and retention
- Driving performance outcomes across accounts
Responsibilities
- Lead quarterly business reviews (QBRs) and strategic planning sessions
- Partner with media, creative, and analytics teams to drive continuous optimization
- Lead and mentor Account Directors / Account Managers
- Build a scalable account management structure as the agency grows
- Collaborate with leadership on resourcing, forecasting, and capacity planning
- Drive cross-functional alignment between accounts, media, and creative
- Building and mentoring a high-performing account management team
Requirements
- 5-10+ years in digital marketing, with significant experience in both media buying strategy and account management
- Proven leadership experience managing account teams in an agency environment
Skills
- Strong executive presence with ability to influence senior stakeholders
- Data-driven mindset with strong analytical capabilities
- Ability to balance strategy and execution
- Excellent communication and organizational skills
- Comfortable operating in a fast-paced, high-growth environment
- High client retention and expansion across key accounts
- Consistent performance improvement across campaigns
- A scalable, high-performing account management team
- Strong internal alignment across media, creative, and analytics
Benefits
- Matchnode is a performance-driven digital marketing agency focused on helping healthcare and digital health companies acquire patients, scale responsibly, and build modern growth engines.
- Our clients include virtual-first care companies, healthcare startups, and innovative health systems.
- Experience working with health care businesses
- You will play a critical role in shaping how Matchnode delivers value to digital health clients-balancing growth, compliance, and operational excellence.
- Own executive-level relationships across key healthcare and digital health clients
- Drive retention, expansion, and overall account health
- Translate complex healthcare marketing challenges (state fragmentation, insurance nuances, compliance constraints) into actionable strategies
- Maintain deep understanding of healthcare marketing constraints and opportunities
Company info
- We are hiring a Head of Accounts to lead, scale, and evolve our client services organization.
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