Paperless Parts, Inc.
Technical Consultant
Boston, MA · Full-time
No sponsorship$70k-$100kDetected 9 hours ago
PythonSQLProject ManagementSalesExcelCustomer SuccessMedical DevicesCommunicationCollaborationProblem Solving
About the role
- Customer Success is at the center of everything we do at Paperless Parts, and it all starts with our Implementation Team.
- Technical Implementation Specialists will become experts in manufacturing processes such as CNC machining, sheet metal fabrication, and 3D printing.
Responsibilities
- Lead the development of a customer's new quoting workflow by leveraging Paperless Parts' best practices and an understanding of the customer's unique business requirements.
- Our office is full of energy; people regularly collaborate to solve complex problems.
- We recognize that people work well in different environments and have intentionally designed our office to provide collaborative spaces and quiet focus areas.
- Our height-adjustable desks are set up with additional monitors, and employees are provided with the latest Apple technology to support productivity.
- As a fast-growing company, we're continually improving what we've built while still building from the ground up.
- Boston Office: Our office is full of energy; people regularly collaborate to solve complex problems.
- We believe this environment creates a safe space for employees to share their experiences, brainstorm ideas, and grow their careers.
Requirements
- Expert knowledge of the Paperless Parts Platform coding language, P3L.
- Lead the deployment of Paperless Parts standard integrations, making customizations where required.
- Responsible for adherence to all security and privacy requirements, rules and regulations and implement as required.
Skills
- Bachelor's Degree, Computer Science, Engineering, MIS, or related field
- Strong skills in a computational environment or programming language (Excel, Python, SQL etc.)
- Relevant work, education, or hands-on development experience
- Strong analytical and critical problem-solving skills
- Ability to translate business requirements to product solutions
- Familiarity with "job shop" manufacturing, preferred
- Fast learner, ability to adapt to new processes and technologies, and evolving environments
- Excellent written and verbal communication skills
- Willingness to travel when necessary to customer facilities (average is about 25% of the time)
- Our implementations require discovery, planning, project management, and change management skills.
Compensation
- The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.
- We may ultimately pay more or less than the posted range, and the range may be modified in the future.
- $70,000 - $100,000
- An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, performance, sales or revenue-based metrics, and business or organizational needs.
Benefits
- 100% coverage of health, dental, and vision for you and your dependent
- Company-sponsored wellness stipend
- Pre-tax Commuter and FSA/Dependent Care FSA
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Company info
- At Paperless Parts, we value intentionality, persistence and relationships.
- We live and breathe these values every day.
- Expert knowledge of the Paperless Parts Platform coding language, P3L. Apply a rigorous problem-solving approach to design customized solutions to meet our customers' needs.
- Provide ongoing support for customers' Pricing Configuration and integrations within the Paperless Parts platform.
- Conduct thorough discovery to inform solution design; document all custom configurations, and code to ensure clarity, maintainability, and effective knowledge transfer for both customers and internal team members.
- As part of the Paperless Parts team, further, the company-wide DEI & social impact initiates
- Spend time on-site with customers to build relationships and learn how manufacturing shops operate.
Equal opportunity
- Equal Opportunity & Affirmative Action Employer.
Visa & Work Authorization
- This position requires activities that are subject to US Export Control Laws and require US Citizenship or Green Card Holder
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This listing is sourced directly from Paperless Parts, Inc.'s careers page and normalized into a canonical job model.