Paperless Parts, Inc.

Paperless Parts, Inc.

Technical Consultant

Boston, MA · Full-time

No sponsorship$70k-$100kDetected 9 hours ago
PythonSQLProject ManagementSalesExcelCustomer SuccessMedical DevicesCommunicationCollaborationProblem Solving

About the role

  • Customer Success is at the center of everything we do at Paperless Parts, and it all starts with our Implementation Team.
  • Technical Implementation Specialists will become experts in manufacturing processes such as CNC machining, sheet metal fabrication, and 3D printing.

Responsibilities

  • Lead the development of a customer's new quoting workflow by leveraging Paperless Parts' best practices and an understanding of the customer's unique business requirements.
  • Our office is full of energy; people regularly collaborate to solve complex problems.
  • We recognize that people work well in different environments and have intentionally designed our office to provide collaborative spaces and quiet focus areas.
  • Our height-adjustable desks are set up with additional monitors, and employees are provided with the latest Apple technology to support productivity.
  • As a fast-growing company, we're continually improving what we've built while still building from the ground up.
  • Boston Office: Our office is full of energy; people regularly collaborate to solve complex problems.
  • We believe this environment creates a safe space for employees to share their experiences, brainstorm ideas, and grow their careers.

Requirements

  • Expert knowledge of the Paperless Parts Platform coding language, P3L.
  • Lead the deployment of Paperless Parts standard integrations, making customizations where required.
  • Responsible for adherence to all security and privacy requirements, rules and regulations and implement as required.

Skills

  • Bachelor's Degree, Computer Science, Engineering, MIS, or related field
  • Strong skills in a computational environment or programming language (Excel, Python, SQL etc.)
  • Relevant work, education, or hands-on development experience
  • Strong analytical and critical problem-solving skills
  • Ability to translate business requirements to product solutions
  • Familiarity with "job shop" manufacturing, preferred
  • Fast learner, ability to adapt to new processes and technologies, and evolving environments
  • Excellent written and verbal communication skills
  • Willingness to travel when necessary to customer facilities (average is about 25% of the time)
  • Our implementations require discovery, planning, project management, and change management skills.

Compensation

  • The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.
  • We may ultimately pay more or less than the posted range, and the range may be modified in the future.
  • $70,000 - $100,000
  • An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, performance, sales or revenue-based metrics, and business or organizational needs.

Benefits

  • 100% coverage of health, dental, and vision for you and your dependent
  • Company-sponsored wellness stipend
  • Pre-tax Commuter and FSA/Dependent Care FSA
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Company info

  • At Paperless Parts, we value intentionality, persistence and relationships.
  • We live and breathe these values every day.
  • Expert knowledge of the Paperless Parts Platform coding language, P3L. Apply a rigorous problem-solving approach to design customized solutions to meet our customers' needs.
  • Provide ongoing support for customers' Pricing Configuration and integrations within the Paperless Parts platform.
  • Conduct thorough discovery to inform solution design; document all custom configurations, and code to ensure clarity, maintainability, and effective knowledge transfer for both customers and internal team members.
  • As part of the Paperless Parts team, further, the company-wide DEI & social impact initiates
  • Spend time on-site with customers to build relationships and learn how manufacturing shops operate.

Equal opportunity

  • Equal Opportunity & Affirmative Action Employer.

Visa & Work Authorization

  • This position requires activities that are subject to US Export Control Laws and require US Citizenship or Green Card Holder

This listing is sourced directly from Paperless Parts, Inc.'s careers page and normalized into a canonical job model.