annieaesthetic
Medspa Coordinator
Philadelphia, Pennsylvania · Part-time
Sponsorship not specifiedDetected 4 days ago
Inventory ManagementCommunicationCollaborationMentoringMicrosoft Office
About the role
- We believe that a positive and supportive culture is essential to providing exceptional care and service to our clients.
- Our team is made up of individuals who share a passion for personalized care and are committed to delivering natural and conservative results while prioritizing education, ethics, and professionalism.
Responsibilities
- Manage all aspects of appointment scheduling, confirmation, and follow-up for facial treatments, skin care services, and injectable consultations
- Maintain the reception area and retail boutique to the highest standards of presentation at all times
- Develop and maintain thorough knowledge of all services offered, including facial treatments, advanced skin care protocols, and aesthetic injectables
- Meet and support individual and team sales performance benchmarks
- Operations & Team Support
- Support the planning and execution of in-office events, promotions, and community marketing efforts
Nice to have
- This is a part-time front desk position supporting our Philadelphia clinic (834 Chestnut St, Philadelphia, PA).
- 3 days/week - Saturdays are required.
- Serve as the first and lasting point of contact for all clients, delivering a consistently warm, polished, and professional experience
- Handle multi-line phone communications with professionalism and efficiency, converting inquiries into booked consultations
- Accurately process point-of-sale transactions, client records, and gift certificate sales
- Confidently present service offerings, membership programs, and retail skincare products tailored to each client's needs and goals
- Coordinate clinical staff scheduling and workflow to ensure seamless, on-time service delivery
- Assist with inventory management, product stocking, and boutique organization
Benefits
- Client Education & Sales
- Participate in staff meetings, training sessions, and ongoing education initiatives
Company info
- At Body + Beauty Lab, we pride ourselves on creating a warm and welcoming environment for both our clients and our team. We believe that a positive and supportive culture is essential to providing exceptional care and service to our clients. Our team is made up of individuals who share a passion for personalized care and are committed to delivering natural and conservative results while prioritizing education, ethics, and professionalism. We value collaboration, open communication, and mutual respect, and strive to create a workplace where everyone feels valued and supported.
- This is a part-time front desk position supporting our Philadelphia clinic (834 Chestnut St, Philadelphia, PA). 3 days/week - Saturdays are required.
- At Body + Beauty Lab, we pride ourselves on creating a warm and welcoming environment for both our clients and our team.
- We value collaboration, open communication, and mutual respect, and strive to create a workplace where everyone feels valued and supported.
- Qualifications
- Minimum 1-2 years of experience in a medical spa, luxury spa, or upscale hospitality or retail environment (required)
- Proficiency with appointment scheduling and practice management software (strongly preferred)
- Knowledge of professional-grade skincare lines (preferred)
- Proficient in Microsoft Office Suite or equivalent
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This listing is sourced directly from annieaesthetic's careers page and normalized into a canonical job model.