A.K.A New Media

A.K.A New Media

Client Experience Coordinator - raisin

Toronto, ON, Canada · Part-time

Sponsorship not specified$44k-$50kDetected 1504 days ago
HTMLCSSProject ManagementHubSpotSalesforceCRMSalesBusiness DevelopmentCustomer SupportCommunicationProblem SolvingOrganizational Skills

About the role

  • To learn more about raisin visit: www.akaraisin.com.
  • This position is full time, Monday to Friday.
  • Salary Range: $44K - $50K, commensurate with experience.

Responsibilities

  • Technical Support - Provide ongoing account and product support for multiple charitable clients using the raisin® online fundraising system
  • Tracking - Ensure that CRM tool is kept up to date with all account activities, opportunities and contact details. Ensure that support time is accurately tracked and billed
  • Marketing - Support marketing initiatives (online and print) as directed
  • Business Development - Provide ongoing business development support as directed
  • Team building and social events
  • Fun, intelligent co-workers to support through challenges, changes, and improvements

Requirements

  • Post-secondary degree or diploma (preferably communications, fundraising, marketing or technology)
  • Experience supporting or using digital technologies and web-based software
  • Experience in a Digital or Marketing Agency environment
  • Most importantly, you must be positive, highly organized, and enjoy challenges

Compensation

  • $44K - $50K, commensurate with experience.
  • COVID-19 & Precautions:
  • Currently A.K.A.'s entire team is working remotely.
  • As such, all training, on-boarding, and the fulfilment of the role will be carried out remotely until further notice.
  • In the future, once this situation changes, candidates need to be able to work (at least part-time) on site at A.K.A.'s soon-to-be fully-renovated office in the Junction neighbourhood of Toronto, ON.
  • Competitive salary

Benefits

  • Comprehensive health and benefits package
  • However, A.K.A. reserves the right to request in-person, onsite meetings, as long as Ontario Health and Safety COVID-19 protocols are met.

Company info

  • A.K.A. New Media Inc. (A.K.A.), an advanced technology and communications company, has an immediate requirement for a dynamic, focused, organized and energetic Account Coordinator who enjoys problem solving, to join its raisin® team.
  • raisin® (a product of A.K.A.) is a SaaS based, state-of-the-art, online and mobile fundraising platform that empowers charities and non-profits across Canada and the United States to reach and exceed their fundraising goals.
  • www.akanewmedia.com
  • Please attach a resume that describes your specific contribution/role on any projects mentioned in resume.
  • Only shortlisted candidates will be contacted.
  • Please no recruitment agencies.

This listing is sourced directly from A.K.A New Media's careers page and normalized into a canonical job model.