A.K.A New Media
Client Experience Coordinator - raisin
Toronto, ON, Canada · Part-time
Sponsorship not specified$44k-$50kDetected 1504 days ago
HTMLCSSProject ManagementHubSpotSalesforceCRMSalesBusiness DevelopmentCustomer SupportCommunicationProblem SolvingOrganizational Skills
About the role
- To learn more about raisin visit: www.akaraisin.com.
- This position is full time, Monday to Friday.
- Salary Range: $44K - $50K, commensurate with experience.
Responsibilities
- Technical Support - Provide ongoing account and product support for multiple charitable clients using the raisin® online fundraising system
- Tracking - Ensure that CRM tool is kept up to date with all account activities, opportunities and contact details. Ensure that support time is accurately tracked and billed
- Marketing - Support marketing initiatives (online and print) as directed
- Business Development - Provide ongoing business development support as directed
- Team building and social events
- Fun, intelligent co-workers to support through challenges, changes, and improvements
Requirements
- Post-secondary degree or diploma (preferably communications, fundraising, marketing or technology)
- Experience supporting or using digital technologies and web-based software
- Experience in a Digital or Marketing Agency environment
- Most importantly, you must be positive, highly organized, and enjoy challenges
Compensation
- $44K - $50K, commensurate with experience.
- COVID-19 & Precautions:
- Currently A.K.A.'s entire team is working remotely.
- As such, all training, on-boarding, and the fulfilment of the role will be carried out remotely until further notice.
- In the future, once this situation changes, candidates need to be able to work (at least part-time) on site at A.K.A.'s soon-to-be fully-renovated office in the Junction neighbourhood of Toronto, ON.
- Competitive salary
Benefits
- Comprehensive health and benefits package
- However, A.K.A. reserves the right to request in-person, onsite meetings, as long as Ontario Health and Safety COVID-19 protocols are met.
Company info
- A.K.A. New Media Inc. (A.K.A.), an advanced technology and communications company, has an immediate requirement for a dynamic, focused, organized and energetic Account Coordinator who enjoys problem solving, to join its raisin® team.
- raisin® (a product of A.K.A.) is a SaaS based, state-of-the-art, online and mobile fundraising platform that empowers charities and non-profits across Canada and the United States to reach and exceed their fundraising goals.
- www.akanewmedia.com
- Please attach a resume that describes your specific contribution/role on any projects mentioned in resume.
- Only shortlisted candidates will be contacted.
- Please no recruitment agencies.
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