Belk Inc.

Belk Inc.

Clarins Counter Manager - Full Time - SouthPark Mall

Charlotte, NC - SouthPark Mall Belk · Full-time

Sponsorship not specifiedDetected 23 days ago
ExcelInventory ManagementCustomer SupportPublic SpeakingAdaptability

About the role

  • This role utilizes engaging selling behaviors and strategies to enhance customer experience, while executing promotions, special events, and customer outreach initiatives.
  • Connect with Beauty A dvisors through team meetings and one-on-one touch bases to review goals and performance results. - Ensure associates are well-informed and confident in speaking to available inventory and assortment.

Responsibilities

  • Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
  • Lead team in providing excellent customer service, driving sales, achieving goals, and executing successful promotions, special events, and customer outreach to advance beauty business.
  • Build personal and team product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends to create exciting customer engagement.
  • Drive repeat client interactions as a knowledgeable and trusted resource.
  • Support store fulfillment in designated areas by accurately and efficiently executing omni processes.
  • Support team with merchandising product, replenishment, recovery, and cleanliness to maintain visual merchandising and beauty hygiene standards daily. Align presentations with vendor and company directives.
  • Partner with store leaders to e nsure team schedule s align with business needs, traffic plans, and event strategies to maximize associate and department productivity.
  • Lead shortage control and inventory accuracy in designated areas by executing price changes, product transfers, and processing damaged items timely. Champion team knowledge of inventory management, asset protection procedures, and safety guidelines.
  • Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
  • Skills and experience to perform in the role and a commitment to continuously learn.

Requirements

  • Associates must maintain all required professional licenses and certifications, including any state-specific demonstrator or cosmetology licenses, as required by applicable state and local regulatory boards.

Skills

  • Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
  • Self-directed and able to work with minimal supervision in a deadline-driven environment.
  • Communicate with excellence.
  • Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
  • 1+ years of retail experience and a dedication to customer service excellence.
  • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
  • Leverage clienteling tools and technology to provide a personalized and seamless omnichannel experience.

Benefits

  • The Beauty Counter Manager possesses a competitive drive and entrepreneurial confidence to excel in a fast-paced commission environment.
  • This is an hourly position, with monthly bonus eligibility.
  • Enhance team's selling skills by assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning.

Company info

  • Must regularly move around all store areas and be accessible to customers.
  • Comfortable with and enjoy assisting customers with makeup application and skincare services.

This listing is sourced directly from Belk Inc.'s careers page and normalized into a canonical job model.