Five9
Mid-Market Account Director
Canada (Remote) · Director
Sponsorship not specifiedDetected 36 days ago
SalesforceSalesLead GenerationForecasting
About the role
- Join us in bringing joy to customer experience.
- We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
- The Mid-Market Account Director is responsible for customer relationships and overall account strategy within a defined set of existing accounts.
Responsibilities
- Collaborate with the Five9 team to develop a comprehensive sales strategy. Utilizing the wide range of talent that Five9 brings to the marketplace.
- Develop and present compelling proposals that showcase the value of expanding their engagement with Five9.
- Create and drive revenue within a specified region or list of named accounts.
- Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
- Own the sales cycle from lead generation to closure.
- Develop business plan and present the business plan during quarterly review sessions.
- Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
- Self-generate leads from a personal connection, referral partners, and regional networking events
- Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience.
Requirements
- Minimum of 8 years of successful experience in sales, with a track record of exceeding targets.
- Documented track record of sales excellence
- A proven sales hunter and closer
- A successful Mid-Market Account Director must be a self-starter with a closer mentality who will manage the relationships and drive new business while ensuring customer retention.
- Minimum of 8 years of successful experience in sales, with a track record of exceeding targets. Preferably in the CCaaS and/or SaaS with agent count of 100
- 3,000>
- Be able to work independently and as part of a team in a fast pace, rapid change environment.
- Success selling at the C-level
- Superior professional presence and business acumen
Compensation
- Meet and exceed all quarterly and annual sales quotas.
Benefits
- Identify growth opportunities that the customer would benefit by taking advantage of, uncover other divisions within your customer's organization, and develop tailored approaches to capitalize on them.
Company info
- Establish early credibility and cultivate strong relationships with existing customers to understand their business needs and challenges.
- Proactively identify opportunities to upsell additional Five9 products or services to existing customers.
This listing is sourced directly from Five9's careers page and normalized into a canonical job model.