Smarsh Sites
Technical Support Engineer I
Portland
Sponsorship not specified$60k-$80kDetected 28 days ago
Cloud PlatformsMachine LearningJiraSalesforceCustomer SupportLeadershipCommunicationCollaboration
About the role
- Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc.
- 5000 list of fastest-growing American companies since 2008.
- This role offers the chance to work in a collaborative and curious open environment where you are given the opportunity to innovate and grow.
Requirements
- Follow required policies and processes to ensure due diligence and prevent risk of inadvertent service stoppage.
- Ability to understand complex issues and communicate them to client in a clear and accessible manner.
- Ability to understand implementation processes and application consoles.
- Experience troubleshooting technical solutions.
- Ability to identify opportunities for process improvement.
- Experience assessing priority and urgency.
Compensation
- Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc.
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