Smarsh Sites

Smarsh Sites

Technical Support Engineer I

Portland

Sponsorship not specified$60k-$80kDetected 28 days ago
Cloud PlatformsMachine LearningJiraSalesforceCustomer SupportLeadershipCommunicationCollaboration

About the role

  • Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc.
  • 5000 list of fastest-growing American companies since 2008.
  • This role offers the chance to work in a collaborative and curious open environment where you are given the opportunity to innovate and grow.

Requirements

  • Follow required policies and processes to ensure due diligence and prevent risk of inadvertent service stoppage.
  • Ability to understand complex issues and communicate them to client in a clear and accessible manner.
  • Ability to understand implementation processes and application consoles.
  • Experience troubleshooting technical solutions.
  • Ability to identify opportunities for process improvement.
  • Experience assessing priority and urgency.

Compensation

  • Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc.

This listing is sourced directly from Smarsh Sites's careers page and normalized into a canonical job model.