Tines

Deal Desk Analyst

United States - Central (Remote); United States - East (Remote)

No sponsorshipDetected 8 days ago

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About the role

Our ideal candidate is highly detail oriented, numerically literate, and very comfortable with spreadsheets.

Process deals. Create and manage quotes, order forms, and amendments in CPQ accurately and within SLA.
Route approvals. Drive deals through the approval matrix, tracking status and looping in the right approvers to keep cycle times low.
Support reps. Be the first point of contact for day to day pricing, packaging, and process questions, responding with a service mindset and advising on alternate contract options to drive deal closure.
Protect data quality. Maintain deal hygiene and accurate opportunity and quote data in Salesforce.
Support the close. Help manage order processing and prioritize effectively during periods of high volume, with schedule flexibility at month and quarter end.
Partner cross-functionally. Partner with Legal, Finance, and Sales to facilitate, process, and execute standard and non-standard deals.
Improve tooling. Help support and improve our CPQ tool, DealHub, and the associated workflows.
You will turn quotes, order forms, and approvals around quickly and accurately, and act as first line support for our Sales reps, CSMs, and RMs, keeping deals moving and the field unblocked.
You will work with high level direction and own a clearly defined scope, escalating genuinely complex or non standard deals to senior members of the team.
It's an ideal role for someone who thrives on responsiveness, accuracy, and high transaction volume, and who wants to build deep quote to cash expertise as Tines modernizes its tooling.

3-4 years in deal desk, sales operations, or order management within B2B SaaS.
Familiarity with CPQ and quote to cash processes (Salesforce, DealHub, or similar).
Strong MS Excel/Google Sheets skills (required).
Applicants for this opportunity must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Detail oriented, organized, and responsive; comfortable with high transaction volume and period end pressure.
Strong stakeholder service mindset and clear, well structured communication.
Understanding of SaaS business models, subscription based pricing, and revenue recognition principles.
Not fazed by ambiguity or uncertainty, and comfortable working in a dynamic, hyper growth environment.
A clear and thoughtful communicator when discussing and sharing sensitive data with a range of business functions.

As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service.
We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity.
We're hiring a Deal Desk Analyst reporting into our Revenue Operations organization.
This role is the engine of Tines' day to day deal operations.

Target Annual Compensation: Up to a $140,000 salary + 10% bonus + equity
Applying for a new job isn't always easy, especially if you're thinking of a career pivot - but we're big believers in learning and growth here at Tines, so you've nothing to worry about.

Applicants for this opportunity must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

This listing is sourced directly from Tines's careers page and normalized into a canonical job model.