Tufts University
Client Services Assistant
N. Grafton, Massachusetts
Sponsorship not specifiedDetected 8 days ago
Customer SupportCiscoLeadershipCommunicationMicrosoft Office
About the role
- The Henry and Lois Foster Hospital for Small Animals provides 24-hour care for pets 365 days of the year.
- Since 1979, we have offered high quality medical care, consultation, referral and emergency veterinary services for the care of dogs, cats and exotic pets.
- The hospital also serves as the primary clinical training environment for the veterinary students, interns and residents.
Requirements
- Knowledge and experience typically acquired by:
- 2 years of customer service experience
- Ability to prioritize multiple responsibilities within a busy clinical setting.
- Ability to effectively work as a member of a diverse team of clinical and administrative professionals.
- Ability to lift up to 40 lbs. with or without accommodation.
Nice to have
- Associate's Degree in relevant field of study. or
- Bachelor's Degree in relevant field of study.
- 3+ years of customer service experience, particularly in the fields of veterinary or human medicine
- Experience in the Animal or Veterinary Industry
- Exceptional Client Service Awards and/or acknowledgments
- Certifications in leadership development and/or client service areas
- Minimum $20.90, Midpoint $24.90, Maximum $28.90
- generally, new hires can expect pay between the minimum and midpoint of the range.
Compensation
- Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.
Benefits
- Medical Records - Manage all aspects of patients' medical records including:
- Establish medical record.
Company info
- The Client Service Assistant works as part of an integrated care team to provide high quality administrative support and service to external and internal customers.
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