T-Mobile

Technician, End User Support

Bellevue, Washington · Part-time

Sponsorship not specified$24k-$43kDetected 5 days ago

Customer SupportCommunicationCollaboration

About the role

That's how we're UNSTOPPABLE for our employees!
The role requires strong analytical and troubleshooting skills to resolve incidents, problems, and requests efficiently.
The work directly impacts organizational productivity and customer experience by ensuring reliable technology functionality and connectivity.

With a culture built on growth, inclusivity, and global collaboration, the teams here drive innovation at scale, powered by bold thinking.
We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.

Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.
Experience understanding an Enterprise/Call

$23.76 - $42.86 Corporate Bonus Target: 10% The pay range above is the general base pay range for a successful candidate in the role.
The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ362449¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together!
10% The pay range above is the general base pay range for a successful candidate in the role.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year.
A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members.
Full and part-time employees have access to the same benefits when eligible.
We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.
To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ362449¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together!

T-Mobile US, Inc. (NASDAQ: TMUS), headquartered in Bellevue, Washington, is America's supercharged Un-carrier, connecting millions through its strong nationwide network and flagship brands, T-Mobile and Metro by T-Mobile.
Customers benefit from an unmatched combination of value, quality, and exceptional service experience.
We are committed to maintaining your trust by respecting and protecting your privacy.

We take equal opportunity seriously-by choice.
We are an Equal Opportunity Employer.
T-Mobile USA, Inc. is an Equal Opportunity Employer.
Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Experience understanding an Enterprise/Call Center or Retail Environment (Preferred) Knowledge, Skills and Abilities: Communication Management (Required) Computer Hardware (Required) Computer Networking (Required) Customer Experience (CX) (

This listing is sourced directly from T-Mobile's careers page and normalized into a canonical job model.