Fragomen
Business Operations Supervisor
US-Silicon Valley · Contract
Sponsorship not specified$96k-$114kDetected 9 days ago
ExcelSupply ChainLogisticsLeadershipCommunicationProblem SolvingMicrosoft OfficeSharePoint
About the role
- Conduct regular performance check-ins, development conversations, and training initiatives for direct reports
- Oversee day-to-day administrative and records management functions
- Serve as first point of contact for ad-hoc operational issues, triaging and resolving with urgency and good judgment
Responsibilities
- Manage, mentor, and develop a team of office services coordinators
- Build and maintain SOPs and training materials to ensure consistency and operational standards across the team
- Review, modernize, and build scalable processes and procedures
- Manage through high-volume and peak seasons, including surge planning and rapid resource allocation to meet shifting demands
- Maintain a welcoming, well-organized front office environment, delivering exceptional hospitality to every visitor and employee who walks through the door
- Support Facilities with supply chain management, inventory control, and coordination of deliveries
- Support space planning including moves, seating allocation, floor plan updates, and stakeholder coordination
- Build and maintain strong working relationships with attorneys, team managers, and supervisors across the firm, acting as a reliable and trusted resource for workplace needs
- This role requires a hands-on leader who can build efficient systems and ensure a high-quality workplace experience.
- Manage event setup, breakdown, and real-time troubleshooting to ensure smooth execution regardless of event size or complexity
Requirements
- Bachelor's degree or equivalent work experience
- Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.
Nice to have
- 5+ years in office management, workplace operations, or a related field
- law firm or professional services experience strongly preferred
Compensation
- Placement within the range will vary based on these factors, and compensation decisions are made to ensure internal equity and alignment with market data.
- A reasonable and good-faith estimate of the current salary range for individuals able to work a hybrid schedule in the office locally is:
- $96,000.00 - $114,000.00
- The salary range for this role reflects a variety of factors considered in compensation decisions, including but not limited to an individual's skills, experience, qualifications, work location, work arrangement, licensure and certifications, and applicable laws.
Benefits
- You may also be eligible to take advantage of our benefits offering, 401K, and paid time off plans.
Company info
- We are seeking an experienced Business Services Supervisor to lead daily office operations, case support functions, and team development across a fast-paced, professional services environment.
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