calpionplutus

calpionplutus

Client Success Manager (Medical Coding)

Dallas, Texas

Sponsorship not specified$35k-$50kDetected 5 days ago
ComplianceBusiness DevelopmentNegotiationAuditingProcess ImprovementAR/VREpicEHR/EMRICD-10Patient CareResearchLeadershipCommunicationCollaborationProblem SolvingClaims Management

About the role

  • 5000 list of America's Fastest-Growing Private Companies, honored in the SMU Cox Dallas 100™ for multiple consecutive years, and recognized by Black Book Research as a leading healthcare RCM solutions provider.
  • The ideal candidate will have a strong background in medical coding, compliance audits, RCM workflow optimization, and payer regulations, along with exceptional client relationship management skills.
  • Client Success & Relationship Managemen t: Serve as the primary point of contact for clients, ensuring smooth communication and resolution of coding-related concerns.

Responsibilities

  • Develop and implement client engagement strategies to maximize satisfaction, retention, and revenue growth.
  • Conduct Quarterly Business Reviews (QBRs) and compliance audits to drive process improvements.
  • Optimize coding workflows, ensuring efficient charge capture and clean claim submission.
  • Collaborate with billing, AR, and denial management teams to reduce denials, enhance revenue recovery, and improve coding accuracy.
  • Drive coding automation initiatives to improve operational efficiency and minimize manual errors.
  • Lead and mentor onshore and offshore coding teams, ensuring high performance and adherence to compliance standards.
  • Partner with business development teams to support client onboarding, process improvement initiatives, and contract renewals.
  • Collaborate with a dynamic, supportive team that values professional development.

Requirements

  • Experience in coding audits, denial resolution, and revenue integrity initiatives.
  • Proficiency in RCM platforms, EHR/EMR systems (Epic, Meditech, Paragon, etc.).
  • Experience managing onshore/offshore coding teams and handling multi-client engagements.
  • Strong analytical, problem-solving, and negotiation skills with the ability to translate data into actionable insights.

Nice to have

  • Certification required: CPC, CCS, or equivalent (AHIMA or AAPC certification preferred).

Compensation

  • $35k-$50k

Benefits

  • We are proud to be recognized by Becker's Healthcare as one of the Top Revenue Cycle Management Companies to Know (2026), featured on the Inc.
  • Strong understanding of payer policies, claims processing, medical necessity guidelines, and risk adjustment methodologies.
  • Why Join Plutus Health Inc.?
  • Work for a fast-growing, innovative company recognized for excellence in healthcare.
  • Medical Coding & Compliance Oversight:
  • Provide training and education to clients and internal teams on evolving coding guidelines and best practices.
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