Companycam

Account Manager, SMB

Remote (U.S.) · Contract

Sponsorship not specified$50k-$60kDetected 8 days ago

SalesforceAccount ManagementCustomer SuccessCommunication

About the role

As an Account Manager, you'll play a key role in driving revenue growth by identifying opportunities for customers unlock additional value from their CompanyCam subscription - whether through adding users or upgrading to a higher tier.
You'll act as a trusted advisor, working directly with customers to understand their business goals, provide tailored solutions, and ensure they're getting the most out of our platform.

Lead the growth and expansion of our current customer base by identifying and securing upsell opportunities.
Partner with CSM's to identify growth opportunities within accounts.
Create a pipeline of opportunities and maintain reliable forecasts to ensure consistent growth.
We're building something that helps real people solve real problems-and we believe that kind of work is best done by a team that reflects the world around us.
I n this role, you'll drive impact by:
Build trusted customer relationships that uncover business challenges and identify opportunities to deliver greater value
Partner closely with Customer Success to create a seamless customer experience that supports adoption, retention, and long-term growth
Excellent written and verbal communication skills, with the ability to build strong customer relationships and effectively convey product value.

3+ years of experience in account management, sales, or similar revenue-generating roles.
A track record of thriving in high-volume, fast-paced environments - you're energized by velocity, not worn down by it.
Experience with Salesforce is a plus.

A growth-mindset, with a focus on learning, embracing challenges, and continuously improving.
Educate customers on the benefits of upgrading to a higher tier or adding more users to enhance their experience with CompanyCam.

Proactively meet with customers to understand their current processes and identify business challenges.
Perform product demos to showcase features and solutions to potential customers.
Support customer inquiries regarding their accounts, collaborating with CSMs to ensure customers are educated on how to best utilize our platform.
Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve.
Drive revenue growth by helping existing SMB customers expand their investment in CompanyCam through additional users and plan upgrades

This listing is sourced directly from Companycam's careers page and normalized into a canonical job model.