Lessen

Lessen

Customer Escalations Representative

Scottsdale, AZ

Sponsorship not specifiedDetected 29 days ago
Customer SupportResearchLeadershipCommunication

About the role

  • Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale.
  • The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million and completing more than 3.5 million work orders annually across an expanding range of services.
  • Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.

Responsibilities

  • Perform ad-hoc projects and other duties as assigned
  • We're looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we've been building.

Requirements

  • Shift flexibility may be required

Compensation

  • Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale.
  • Lessen's technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem-including investors, owners, managers, and service providers.
  • The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million and completing more than 3.5 million work orders annually across an expanding range of services.
  • Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.
  • The Customer Escalations Representative (CER) I is a member of the Account Operations team.
  • This role involves working with and supporting the Customer Service Organization (CSO) team to ensure continued delivery of exceptional service to our clients.

Equal opportunity

  • Lessen is an Equal Opportunity Employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
  • Equal Opportunity Employer.

This listing is sourced directly from Lessen's careers page and normalized into a canonical job model.