Nilfisk
Global TST - Industrial Floorcare
Brooklyn Park, MN
Sponsorship not specified$89k-$111kDetected 14 days ago
ExpressProduct ManagementStakeholder ManagementRecruitingCustomer SupportCollaborationProblem Solving
About the role
- We believe that diversity is our greatest strength - as we achieve the best results from a wide variety of views and approaches.
- Nilfisk is firmly committed to growth and sustainability in everything we do.
Responsibilities
- Industrial Floorcare TST - Product Lifecycle & Technical Support Manager
- Parts Management & Technical Support
- Drive serviceability improvements in collaboration with R&D and Product Management
- Support lifecycle performance through analysis of field issues and feedback loops
- Provide advanced technical support to regions and local service teams
- Lead troubleshooting of complex electro - mechanical and software-related issues
- Support root cause analysis and technical failure investigations (TFRs)
- Collaborate with suppliers and engineering teams to resolve quality issues
- Identify and analyze recurring field issues and drive corrective actions
- Service partners and dealers
Requirements
- At Nilfisk, you have the freedom to be yourself and express your opinions.
Compensation
- The estimated pay range indicates the expected annualized pay range for this position.
Benefits
- It may not include potential bonus incentives such as annual bonus' as well as sales and sales related incentives, or overtime (on eligible positions).
- We consider all qualified applicants without regard to race, religion, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors.
- Create scalable training content (e-learning, video, instructor-led material)
Equal opportunity
- Equal Opportunity employer.
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