Interstates

IT Field Support Specialist II

Tulsa, OK · Mid

Sponsorship not specified$52k-$65kDetected 19 days ago

DevOpsComplianceProcess ImprovementCiscoLeadershipCommunication

About the role

From our headquarters in Iowa to job sites across the country, we're doing award-winning electrical, controls, automation, and OT work that powers industrial facilities for clients here in the U.S. and around the world.
If you want to grow and do meaningful work, you'll feel at home here.
The range posted for this role represents a range that Interstates, in good faith, believes it is willing to pay at the time of this posting.

Support basic jobsite networking and connectivity, including access points, switches, Starlink or similar equipment, and cabling under direction.
Perform proactive site walkthroughs to identify and resolve IT issues before they impact work.
Coordinate with IT Support, Network Support, Systems Administration, Cybersecurity, and field leadership to align work with company standards.
Work general IT support tickets when not traveling and capacity allows.

Working knowledge of Windows endpoints, Microsoft 365, printers, scanners, peripherals, video conferencing, and standard business applications.
Ability to work independently in unstructured environments, prioritize effectively, and use sound judgment without constant supervision.
Willingness and ability to travel up to 50% to jobsites and regional offices, including construction environments

Experience supporting IT in construction, manufacturing, field operations, or industrial environments.
Familiarity with endpoint management, MDM, device imaging, and asset lifecycle processes.
Exposure to Meraki access points, Cisco networking gear, Starlink, or similar field connectivity solutions.
Experience with ITSM tools such as Freshservice or ServiceNow
ITIL Foundation awareness preferred.
Experience creating knowledge bases, writing SOPs, or leading informal training and peer enablement.
Relevant certifications such as CompTIA A+, Network+, Microsoft credentials, Tanium, or similar are highly desired.
Engaged, collaborative teams and a culture focused on innovation and quality.

The pay is determined by job related skills, training, education, and experience.

The pay range for this position is $51,910 to $64,890+ benefits.
Our salary ranges are determined by the experience and education required, and level of responsibility.
The range posted for this role represents a range that Interstates, in good faith, believes it is willing to pay at the time of this posting.
The pay is determined by job related skills, training, education, and experience.
Application End Date: August 31, 2026
Interstates Describes Its Culture as: Family-Like:

This listing is sourced directly from Interstates's careers page and normalized into a canonical job model.