VyStar Credit Union
Relationship Specialist I
Winter Garden, FL · Part-time
Sponsorship not specifiedDetected 8 days ago
Outbound SalesRecruitingHRCustomer SupportCommunicationCritical Thinking
About the role
- Part time positions start at a minimum of 30 hours per week.
- To be considered, please complete the assessment within the allotted time.
- If you don't receive it after applying, check your spam folder.
Responsibilities
- Support and participate in all Credit Union initiatives and campaigns.
- Exude a positive and professional attitude with members and partners consistently.
- Actively lead by example through community service supporting the VyStar brand.
- Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service.
- Perform other duties as assigned.
- All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work.
- To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates.
Requirements
- High School Diploma/GED is required.
- Exhibit a high degree of integrity, trustworthiness, and professionalism always.
Nice to have
- Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution.
- Associate's degree is preferred.
Skills
- Ability to process accurate transactions and requests.
- Must possess and utilize excellent listening skills, verbal, and written communications skills.
- Proficient in the use of the Internet and Microsoft Office.
- Must have an outgoing personality and a strong desire to help people.
- Must be professional in appearance and attitude.
- Must be able to handle many tasks in a fast-paced environment.
- Must possess strong critical thinking and decision-making abilities.
- May stand throughout entire shift in order to assist members or other staff.
- Focus Focus your full attention by carefully listening to and observing your client or member.
- Understand Listen empathetically and ask questions. (70%/30%)
- Counsel Recommend solutions based on your client's or member's needs and objectives.
- Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action.
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This listing is sourced directly from VyStar Credit Union's careers page and normalized into a canonical job model.