p31
Donor Stewardship Manager
Matthews, North Carolina
Sponsorship not specified$10k-$31kDetected 20 days ago
CRMCustomer SuccessCommunicationOrganizational Skills
About the role
- The Donor Stewardship Manager serves as the primary connection point for the monthly giving community (The Well) while also overseeing broader stewardship pathways for emerging donors across Proverbs 31 Ministries.
Responsibilities
- Develop and execute donor stewardship strategies for recurring donors and general supporters with growth potential.
- Create thoughtful donor touchpoints including calls, texts, handwritten notes, emails, video messages, and milestone recognition.
- Build systems to retain donors who may otherwise lapse due to lack of relational connection.
- Lead and manage The Well recurring donor community.
- Grow, engage, and retain monthly partners through personalized communication and meaningful belonging experiences.
- Create and coordinate donor-facing stewardship content including impact stories, gratitude campaigns, livestreams, and community experiences.
- Lead recurring donor campaigns including upgrades, reactivation, anniversaries, and special opportunities.
- Collaborate within the Donor Team to refer qualified donors into managed portfolios.
- Maintain strong handoff notes and donor context to ensure seamless transitions.
Requirements
- Requires the ability to participate in live virtual meetings, webinars, and online community spaces.
Compensation
- Success in this role is reflected in stronger donor retention, increased recurring giving, upgraded annual support, and a healthy pipeline of qualified donors for frontline fundraisers.
Benefits
- Health & wellness benefits (medical, dental, vision, FSA, STD, life)
- Paid time off on a prorated basis
Company info
- 401(k) with company matching
- Discount on company resources
This listing is sourced directly from p31's careers page and normalized into a canonical job model.