Jobsforhumanity
Remote Chat & Email Support Representative
Fort Lauderdale, FL, United States · Full-time
Sponsorship not specifiedDetected 7 days ago
CRMCustomer SupportCommunication
About the role
- This is a full-time, remote position for a candidate who is passionate about helping others and excels in written communication.
- All your information will be kept confidential according to EEO guidelines.
Responsibilities
- Maintain detailed and accurate records of all customer interactions and feedback within our systems.
- Collaborate with internal teams to manage and resolve more complex enquiries.
- As a first point of contact, you will play a crucial role in delivering exceptional customer service that reflects our core values and helps business owners get the support they need to thrive.
Requirements
- Proficiency with customer support software and CRM systems is an advantage.
- Must have a reliable high-speed internet connection and a suitable, quiet home-working environment.
Company info
- We are seeking a detail-oriented Remote Chat & Email Support Representative to join our team.
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