SweatPals
Solutions Engineer
Austin Office · Full-time
Sponsorship not specifiedDetected 12 days ago
JavaScriptTypeScriptPythonSQLPostgreSQLOAuthData EngineeringCustomer SuccessLeadershipCommunication
About the role
- This is not a "light technical" onboarding role.
- We need someone who can drop into messy real-world environments, read logs, reason about systems, write scripts, and turn ambiguity into a working solution - then explain it clearly to a gym owner, studio operator, or community leader.
- This includes prototypes, data transforms, and one-off tooling when needed.
Responsibilities
- designing integrations, building and debugging implementations, shaping APIs/workflows with our product/engineering team, and shipping real code/config that unlocks value for hosts and expedite the migration process for studios/gyms and event hosts.
- reproduce issues, inspect payloads, debug API/webhook failures, diagnose performance or data issues, and partner with Engineering on fixes.
- Define and track implementation/technical success metrics (time-to-first-event, time-to-first-$, integration error rates, data freshness, migration quality, churn risk signals) and use them to drive continuous improvement.
- 4-7+ years in software engineering, solutions engineering, sales engineering, forward-deployed engineering, developer advocacy, or technical customer success - with significant hands-on building.
- scrappy, resourceful, energized by ambiguity, and excited to build systems from the ground up.
- Are excited to build systems from the ground up - not just optimize what someone else built
Nice to have
- Experience supporting a two-sided marketplace or platform business
- Experience with internal tooling/automation (Zapier, Airtable etc.)
- Experience with instrumentation/monitoring or analytics pipelines
- Key hosts launch and expand faster - time-to-value decreases measurably under your ownership
- Integrations are stable, observable, and maintainable - not fragile one-offs
- Migrations are clean and trusted - hosts see correct data and feel confident
- Recurring technical blockers get eliminated through product improvements, not just patched repeatedly
- Success and Engineering operate as one team on host outcomes - with crisp handoffs, clear specs, and rapid iteration
Skills
- Hosts use our platform to run their business - from ticketing and RSVPs to class packs and memberships.
- what our product can do today,
- what hosts need to run their business,
- Strong fundamentals (APIs, auth, webhooks, databases, data modeling)
- Comfortable writing production-quality scripts/services (Python, JavaScript/TypeScript, SQL/Postgres or similar)
- Can work with JSON, CSVs, ETL-style transforms, and automation
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This listing is sourced directly from SweatPals's careers page and normalized into a canonical job model.